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Apply for business administration apprenticeship

Birmingham (West Midlands)
LMP Group
Administration
Posted: 28 June
Offer description

Business Administration Apprenticeship at Medmin Services Limited

We’re looking for a motivated and well-organised Business Administration Apprentice to join our team at Medmin. This is a great opportunity for someone who is eager to start their career in a professional, fast-paced environment within the private healthcare sector.

Apprenticeship Overview:

* Salary:£7.55 an hour,Automatic salary increase after 1 year of apprenticeship for those who are 19+
* Working Week:Monday to Friday, 8 am till 4 pm with a 30-minute lunch break
* Hours:37.5 hours per week
* Duration:16 months
* Level 3 Business Administrator Apprenticeship standard qualification
* Online training supported by our dedicated tutors
* Location: 320 Trigate House, Hagley Road West, Birmingham, B68 0NP

Duties:

* Handling patient enquiries by phone and email- clearly, professionally and promptly
* Booking consultations, investigations and operations across different hospital systems
* Managing consultant diaries and clinic lists
* Liaising daily with hospital bookings teams
* Supporting patients throughout their treatment, including pre-op and follow-up admin
* Explaining consultation fees and treatment costs clearly
* Keeping accurate records and updating internal systems
* Proactively following up with patients and making sure nothing gets missed

Preferred Experience & Skills:

* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Number skills
* Team working
* Initiative

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will obtain a Level 3 Business Administrator Apprenticeship standard qualification.

Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary.

What is the expected career progression after this apprenticeship?

Potential full-time employment for the right candidate upon successful completion of the apprenticeship

Pre-employment checks. Please be aware that upon a successful offer of employment, the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

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