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Product Quality & Recovery Co-Worker, Cardiff
Client: Ikea
Location: Cardiff, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 843b7661baa2
Job Views: 4
Posted: 20.08.2025
Job Description:
Job ID: 843b7661baa2
Date posted: 21/06/2025
We are looking to welcome a Product Quality & Recovery Co-Worker to join our amazing Recovery Team in Cardiff where it is a Wonderful Workday.
Your remit will be to contribute to the product quality, safety and recovery processes in the store. Sustainability & a passion for re-selling IKEA products are key to what you want to achieve day to day.
Expected Starting Date: 13th July
WHAT WE OFFER
* £12 hourly rate
* 20 hours weekly, working 4 days over 7 and 3 out of 4 weekends
* Working hours are between 8am - 8:30pm
* IKEA is a Living Wage Foundation Employer
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.
* 15% Co-worker discount & I-Benefits discount portal helping you save £s on High-street retailers
* Free & Confidential Employee Assistance Program and Wellbeing Portal
* Eat for free every day from our healthy meal options in our on-site Co-worker restaurant or enjoy even more options at a discounted rate
* X3 Life Assurance, enhanced statutory pension contributions & interest free loans
* 28 days holiday for our full-time co-workers (part time co-workers have a pro-rata equivalent)
* Enjoy a Christmas present every year as well as an additional day holiday during the festive period
* Family Friendly policies & benefits
* Commitment to your development throughout your IKEA career, starting on your first day
* Free on-site parking
WHAT YOU'LL NEED TO HAVE
* Business-minded and result-driven with a customer focus
* Experience of working in a customer- and commercial-oriented business
* Open to change and a high level of flexibility
* High ambition to work in a team
* Ability to take personal initiatives
* Ability to prioritise and organise personal work duties to make the most efficient use of time available
* Creative with attention to detail
* Good knowledge of the IKEA product range
* Good ability to use power tools and craftsmanship in product assembly
WHAT YOU'LL BE DOING DAY TO DAY
* Take necessary action on products to give them a second chance, through As-Is Selling, Repackaging or spare parts management
* Present and Sell IKEA products in As-Is using a strong commercial expression, selling these products with pride, and setting relevant prices that are attractive to customers yet still generate the best results for the business
* Always consider the sustainability impact when deciding when and how to recover products
* Represent and be an ambassador for product recovery, quality, and safety awareness in the unit
* Work closely with the different functions in the unit to ensure that common routines and processes are followed related to product quality, safety, and recovery
* Support and execute the product quality and safety related tasks in the unit to constantly improve customers' product quality perception of IKEA products
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.
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