Permanent Resource Consultant - Connecting you with talented IT candidates
Hybrid working – This role will be mostly onsite working with the option to work from home 1-2 days per week.
Salary : £40,000 - £48,000 per annum
We’re looking for an Infrastructure Support Engineer to join our Birmingham based client, supporting a growing SaaS environment. In this role, you’ll provide hands‑on support across Windows systems, databases, and hosted applications, while also playing a key part in professional services delivery and internal tooling improvements. This is a great opportunity for someone ready to grow into Azure and DevOps, take ownership of cloud infrastructure, and help shape the future of support operations.
Key Responsibilities
* Provide support across desktop environments, Windows systems, databases, and hosted applications.
* Diagnose and optimise SQL performance issues.
* Deliver high‑quality professional services, including data migrations, system installations, and transfers.
* Contribute to the development of internal support infrastructure, such as ticketing systems and knowledge‑sharing platforms.
Future Responsibilities
* Own Azure environments and DevOps practices.
* Act as primary point of contact for infrastructure & DevOps.
* Drive automation and cloud operations.
Skills Required
* Windows Desktop and Server administration (setup, maintenance, troubleshooting).
* MSSQL tuning and troubleshooting.
* SaaS platform or migration experience.
* Proven experience in 2nd line or infrastructure support dealing with complex client problems.
* Interest in DevOps practices, automation and CI/CD pipelines.
* Hands‑on experience setting up or configuring tools that help manage IT or customer support.
Interested!?! Please send your up‑to‑date CV to Daisy Freeth & Emma Siwicki at Crimson for immediate review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Crimson are acting as an employment business in regards to this vacancy.
Location: Birmingham, England, United Kingdom
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Information Technology
Industries: IT Services and IT Consulting
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