Overview
You will support a range of transport needs involving individuals detained under the Mental Health Act, including hospital transfers, court or prison escorts, and medical appointments. You will work in crews of two or more, rotating between driving, escorting, and sitting with patients. We use secure, specially-adapted vehicles under 3.5 tonnes, with larger Safe Area Vehicles for more complex transfers. This is a highly unpredictable and emotionally demanding role, often supporting individuals in distress or crisis. Candidates must demonstrate compassion, patience, and emotional resilience. You will need to manage sensitive and sometimes distressing information, adapt quickly to changing situations, and maintain professionalism in high-pressure environments. In return, you will be part of a supportive and inclusive team making a meaningful difference every day.
Responsibilities
* Hospital transfers, court or prison escorts, and medical appointments
* House extractions under Section 135, working alongside police and mental health professionals to safely move patients from their home to a place of safety
* Community assessments, supporting local authority mental health reviews in people\'s homes
* Bed watch services, where you supervise and support admitted patients during hospital stays
* Suite Work, providing care and supervision for patients held in psychiatric suites under Section 136 or 135, often for up to 24-36 hours
Qualifications
* Full UK Manual Driving License (Required)
* Enhanced DBS certificate within the last 3 years (Preferred)
* Strong communication skills and ability to stay calm under pressure
* Team player with resilience, empathy, and great attention to detail
* Minimum 12 months\' driving experience preferred
Benefits
* Company pension
* Refer-a-friend bonus
* Health Care Cash Plan (after 6-month probation)
* Blue Light Card eligibility
* Employee Assistance Programme (from day one)
* Full uniform and enhanced PPE
* Additional annual leave after 2 years
* Wagestream financial wellbeing platform
* Monthly Care Awards and driver recognition schemes
* Suggestion scheme with rewards for implemented ideas
Note: Please note that due to the nature of the work, flexibility is essential. Shifts may overrun or vary depending on patient needs. Overtime is paid at £22 p/h, with enhanced pay (£1.20 p/h) for work involving Place of Safety and Bed Watch. Additional shift enhancements of £1.75 p/h may apply for call-ins or extra shifts. We are exempt from the Rehabilitation Offenders Act 1974. If you\'re passionate about making a difference and supporting people through challenging times, we would love to hear from you. Apply today and start a meaningful career with Secure Care UK. #SCUKIndeed
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