About The Role
We are recruiting for a Planning Team Leader who is responsible for a small team to plan and manage essential jobs for our Tankering Operations Division for Southern Water which operates 24/7. You will work at the clients head office in a team to effectively manage and prioritise the work of the Tankering services throughout the Region of Hampshire and Sussex.
Working Pattern: 4 on 4 off - Nights
Working Hours: 6pm - 6am
Salary: £40,000
Location: Durrington
Key Responsibilities
* Train and motivate the team to plan all working for the Tankering division within contractual SLAs, whilst optimising travel routes and field productivity
* Working closely with the key Operational stakeholders to identify and rectify issues whilst improving the effectiveness of the operations department.
* Maintaining high standards within Health, Safety & Environment, Housekeeping, Performance, Waste, Communication and Continuous Improvement.
* Lead the team to manage and coordinate the promoted workload according to defined priorities, estimating resource and duration requirements in line with agreed metrics.
* Engage with external and internal customers in scheduled meetings.
* Conduct regular 1-2-1s with team members and take responsibility for the coaching and development of the Planning Team
* Track and monitor performance against KPIs with a clear plan for opportunities to improve.
* Work with teams to enhance data quality in work promotion and scheduling to drive continuous improvement.
* Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
* Ensure that all the client and operational requirements are met in a professional and efficient manner. This may include keeping the client and management team to be informed of any ongoing incidents or events.
* You will ensure the highest level of customer service is achieved, to both external and internal customers, providing excellent customer satisfaction.
* Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
Skills/Qualifications
* Experienced Planning Team Leader, preferably in the Utilities Industry
* Attention to Detail
* Experience of working within a fast-paced environment would be an advantage.
* Competent skills in Microsoft Office, particularly Excel.
* Strong communication skills for both dealing with stakeholders, engineers, team and customers
* Leadership skills with the ability to motivate and inspire.
* Excellent organisational and prioritisation skills
* Ability to analyse and validate operational data to ensure accurate scheduling.
* Familiarity with scheduling software and operational planning tools used within water industry contracts would be an advantage.
Benefits
* 23 days holidays including bank holidays
* Pension and death in service
* Training and progression opportunities
We are an equal opportunities employer and welcome applications from under-represented members of the community
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