We are currently looking for an experienced, committed, and fully competent cycle technician to join our team. We are advertising for a part-time position, including weekend hours. The hours would be based at our Huddersfield store, with flexibility to cover hours at our Penistone store, which would be advantageous.
Main Responsibilities:
1. Bike diagnostics, maintenance, and repairs
2. Sales of service packages, parts, and accessories
3. Maintaining excellent product knowledge
4. Ensuring customer satisfaction
5. Assembly and pre-delivery inspection of new bikes
6. Working with suspension and hydraulic systems
7. Product demonstrations when necessary
8. Maintaining a clean and organized shop and work areas
9. Daily opening and closing of retail premises as required
10. Administrative duties including booking repairs and warranties
11. Participating in or leading Cycle Works Yorkshire group rides
12. Promoting Cycle Works Yorkshire at cycle events and shows
13. Supporting initiatives to reduce our carbon footprint
Candidate Requirements:
* Passion for cycling
* Good knowledge of cycle products and industry
* Excellent communication and customer service skills
* Ability to work well under pressure and as part of a small team
* Comfortable using online technology
* Availability to work weekends and flexible shifts
* Flexibility to work across both Penistone and Huddersfield stores
* Cytech qualification (desirable)
* At least two years' experience in cycle maintenance
* Previous customer sales/service experience (preferable)
Benefits:
* Competitive hourly rate
* Minimum 14 hours per week, with opportunities for overtime
* Workplace pension scheme
* Supportive and fun working environment
* Regular ongoing work
* Personal development opportunities
* Modern, sustainable workspace
* Free on-site parking and bike storage
* Employee discount
* Enjoy working and getting paid for your passion for cycling!
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