Join Our Quality Assurance Team: Quality Assurance Advisor Needed at our Store Support Centre!
Are you passionate about ensuring high standards of quality and safety in the food retail industry? Heron Foods is looking for a dedicated Quality Assurance Advisor to join our team and support our commitment to excellence. This crucial role involves coordinating and monitoring all aspects of Quality Assurance within the business, ensuring our products meet the highest standards of safety and legality.
Job Purpose:
To coordinate and support the business on all aspects of Quality Assurance, managing and monitoring standards, processes, communications, training, and systems to ensure compliance with quality responsibilities.
Key Responsibilities and Duties:
1. Coordinate with the retail team to conduct food safety assessments / audits, ensuring compliance and understanding.
2. Liaise with external bodies such as environmental health, Primary Authority, and trading standards to ensure legal compliance.
3. Provide detailed monthly reports for distribution within the business.
4. Conduct supplier visits to build relationships and check compliance.
5. Process and trend customer complaints.
6. Write, manage, and review the HACCP plan covering all aspects of the business.
7. Drive internal standards using BRC accreditation as a benchmark.
8. Monitor quality and safety, issuing with...