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Overview
Are you a motivated, professional, and dedicated individual looking to advance your career in the insurance industry? We are seeking a Binding Authority Claims Handler to join our dynamic team in Chelmsford. With the possibility of hybrid working arrangements post-training, this role offers the perfect blend of flexibility and professional growth. If you are ready to take the next step in your career and join a team that values your expertise and dedication, apply now to become a part of our Chelmsford office. We look forward to welcoming you to our team!
How you'll make an impact
* Deliver superior service to clients by managing claims efficiently and effectively.
* Liaise with insurers and other parties to expedite claims and manage client expectations.
* Handle claims/claims Bordereau and Loss fund files from notification to conclusion.
* Provide clients with technical advice throughout the claim process, ensuring their satisfaction.
* Regularly update clients, insurers, and solicitors on claim progress.
* Collaborate with your Line Manager on any issues or concerns, following company procedures for complaints.
* Stay informed on market, insurance, and legislative developments to enhance claims handling.
* Maintain accurate and up-to-date business systems for detailed claims reporting.
* Manage your workload to provide prompt and expert service to clients.
* Update insurers with new information and resolve queries efficiently.
* Produce accurate claims statistics as required by clients or insurers.
* Ensure all correspondence is accurately filed and documented.
About You
* Experience with a Lloyd’s Broker as a Binding Authority Claims Handler.
* Educated to at least A Level standard or equivalent.
* Strong customer service focus with excellent planning, mathematical, and analytical skills.
* Effective communication and interpersonal skills, with the initiative to support team members.
* Proficiency in MS Office, particularly Excel.
* Eligibility to work in the UK.
Compensation and Benefits
On top of a competitive salary, great teams, and exciting career opportunities, we offer a wide range of benefits. The minimum core benefits include:
* Minimum of 25 days holiday, plus bank holidays, with the option to buy extra days.
* Defined contribution pension scheme with Gallagher's contributions.
* Life insurance paying 4x your basic annual salary, with the option to top-up to 10x.
* Income protection covering up to 50% of your annual income, with options to top up.
* Health cash plan or Private medical insurance.
* Additional benefits: three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, Critical illness cover, discounted gym membership, season ticket loan, access to a discount voucher portal, emergency back-up family care, and more.
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