An excellent opportunity to commence your career in IT with this UK wide leading provider of services and products for self-builders, renovators and home improvers. From funding solutions to Project Management, this business is dedicated to helping people build their dream homes. \n\nThe success of the business relies on its strong digital systems and responsive IT Support so this is where you will become an essential part of the team. As an IT Apprentice, youâll play a key role in supporting the daily operations of BuildStore IT department. Working closely with the IT Manager, youâll gain hands-on experience maintaining systems, resolving technical issues, and supporting ongoing IT projects. Youâll study towards a nationally recognised qualification while developing practical, workplace-ready skills.\n\nKey Responsibilities\nâ¢\tProvide first-line technical support to internal users across the business.\nâ¢\tAssist with installing, configuring, and maintaining hardware, software, and network devices.\nâ¢\tSupport the management of servers, cloud systems, and user access controls.\nâ¢\tMonitor and maintain IT systems performance, backups, and security.\nâ¢\tLog and document IT issues, resolutions, and system updates.\nâ¢\tSupport IT improvement projects and technology rollouts.\nâ¢\tHelp enforce data protection, cybersecurity, and compliance standards.\nâ¢\tLiaise with suppliers and external service providers when required.\nâ¢\tDeliver excellent internal customer service and clear communication.\nâ¢\tManage and maintain the support ticket desk.\n â¢\tA genuine passion for technology and IT problem-solving\nâ¢\tStrong communication and teamwork skills\nâ¢\tGood organisation and attention to detail\nâ¢\tFamiliarity with Microsoft Office and Windows systems\nâ¢\tWillingness to learn and develop technical skills\nâ¢\tNat5's English, Maths, (Computing desirable but not essential)\nâ¢\tBasic understanding of networking, hardware setup, or troubleshooting\nâ¢\tDriving licence (beneficial but not essential)\n