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Housing Officer (Homelessness), Gloucester
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Client:
Gloucestershire County Council
Location:
Gloucester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6e4de35b4ec0
Job Views:
5
Posted:
12.08.2025
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Job Description:
This is a Gloucester City Council job.
* Job Title: Housing Officer (Homelessness)
* Job Location: Gloucester City Council
* Contract Type: Permanent
* Closing Date: 31/08/2025
* Job Requisition Number: 11179
* This post is not open to job share
We are a dynamic local authority providing essential services to the people of Gloucester.
Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants, without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work-life balance.
About the Role
Do you want to join a busy organisation and multifaceted housing services team dedicated to helping those in housing need?
This is an exciting opportunity for someone who has experience working in the housing sector, preferably with experience of Homelessness. What is important is that the candidate is enthusiastic, has an ability to show empathy, and is passionate about improving outcomes for the customer. We are looking for a person who has the drive to provide a proactive approach to housing and the prevention and relief of homelessness.
What we need from you
We are seeking an individual who ideally has experience working at a professional level, demonstrating competency with the Housing & Homelessness Act, as you will be providing a housing options service to our customers, giving guidance on a range of housing-related matters. However, we welcome applications from candidates who can demonstrate key transferable skills, experiences, and behavioral attributes set out in the job profile to deliver the requirements of the role. You will have excellent communication and customer-care skills and the ability to work flexibly, as part of a busy team.
The council is committed to supporting ongoing development through coaching, mentoring, as well as formal training and professional development.
What we can do for you
* We offer a range of attractive benefits including:
* Generous annual leave entitlement of 25 days.
* An option to purchase 10 additional days of leave per year.
* 2 days paid leave every year to participate in local volunteering activities.
* Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary.
* Regular training, career development, and qualification opportunities.
* Supportive and positive working environment with regular, robust supervision.
* Access to our Employee Assistance Programme (EAP) that provides free, confidential counseling and advice for employees, available 24/7, online and by telephone, and an in-house Occupational Health service.
* Enhanced family-friendly leave and pay.
* Cycle to Work scheme (Salary Sacrifice - T&C apply).
* Coming soon - Car Scheme (Salary Sacrifice - T&C apply).
* Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities.
* Free Flu-jabs.
* Access to employee-led networks such as Black Workers, Prism (LGBT+), Carers, Disability, and the Young Employees Network, and opportunities to participate in our Equalities Working Group.
How to apply
If you feel you have the skills, desire, and experience required to make a positive difference, please submit your application and personal statement today by clicking the “Apply Now” button.
Closing Date: 31/08/2025
Interviews will be held during the week commencing 22/09/2025.
Additional Information
To access the Job Profile, please follow the link below:
The council is not currently able to offer sponsorship for this role. Candidates must have the right to work that enables them to commit to at least 6 months of employment. Right to work is not transferable from a sponsored role held with another employer.
Gloucester City Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff and volunteers to share this commitment.
Equality and Diversity
We recognize the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled, and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will select the most suited candidate for the job without regard to race, color, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities, or disability.
Further information on our commitment to Equality and Diversity can be found on our website.
If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager before submitting an application.
It is a legal requirement under the Immigration Act 2016 that anyone appointed to a customer-facing role must demonstrate fluency in spoken English.
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