Job Description
Job Overview
(Note: In addition to these functions, employees are required to carry out such duties as may reasonably be required)
* Provide cleaning services within the organisation in accordance with agreed standards, legislative requirements, relevant regulations, and in line with accepted best practices
Location
* The service’s premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice
About The Role
Role-specific Duties
The Domestic / Cleaner responsibilities include but are not limited to the following:
* Assist in the assessment of the effectiveness of cleaning implementation and delivery
* Implement actions to meet and maintain cleaning standards
* Evaluate standards of cleaning competence
* Ensure the service users’ rights are protected
* Promote and protect the welfare of individuals supported by the service
Working with Others
* Develop effective working relationships with other employees within the service
Other Duties
* Seek opportunities for personal and professional growth
Personal and Professional Development
* Take responsibility for your own professional development through performance and development reviews and relevant training
* Maintain cleaning skills at a current level and undertake training as required to keep knowledge up to date
Person Specification
Skills
* Proficient written skills
* Ability to ensure accurate, legible cleaning schedules are kept and maintained
* Strong communication skills – written and verbal English
* Ability to communicate effectively with service users and their visitors
Previous Experience
* Previous experience of working in a similar environment
* Previous experience of working as a domestic
* Experience of working with service users who have additional support needs
Values-Based Personal Qualities
Working Together
* Involve service users, families, external agencies, and colleagues
* Speak up when things go wrong
Respect and Dignity
* Understand and demonstrate person-centred care
* Treat people as individuals and respect their choices
* Promote independence and encourage appropriate risk-taking
Everybody Counts
* Ensure no one is discriminated against or excluded
* Understand human rights and their impact on care delivery
* Enable people to ‘speak up’ about concerns and act upon them
Commitment to Quality of Care
* Strive for quality in everything, recognising what quality means for service users
* Accept constructive criticism and focus on improvement
* Be open to new opportunities for learning and recognise limits of skills/knowledge
Compassion
* Treat people with kindness
* Demonstrate empathy in all areas of work
* Respect the values of others and provide a caring service
Improving Lives
* Focus on how things can be improved and share ideas
* Understand wellbeing and what matters to service users
* Improve outcomes for people
* Ensure appropriate services are provided
Skills Needed
About The Company
Constantia Healthcare Group is a small yet robust organisation caring for people with age-related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and, we ensure our colleagues are well supported, appreciated and invested in. At Constantia we want our organisation to work for the people we care for and our colleagues. We are an organisation that strives for excellence and accepts nothing less. We are continuously looking to invest in our services and in our teams.
Company Culture
Constantia Care’s culture is built on a foundation of compassion, dignity, and professional excellence. They believe in a person-centered approach, prioritizing each client's independence and well-being. This is achieved by fostering an environment of trust and open communication with clients, their families, and staff. The company invests heavily in its caregivers, providing ongoing training and 24/7 support. This commitment to making lives better—for both those they care for and those who provide the care—shapes every interaction and ensures a high standard of service.
Desired Criteria
Required Criteria
Closing DateThursday 11th December, 2025