Company Description
We're looking for a Floor Manager to join our restaurant team in Chets at The Hoxton, Shepherd's Bush.
The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
Job Description
What you’ll do…
1. Ensure the restaurant/bar area are H&S compliant for each shift
2. Run the daily briefing for the restaurant/bar team
3. Coordinating and running the reservations system
4. Drafting Floor plan based on covers
5. Supporting the Restaurant GM with Food & Beverage stock; ordering, stock counts
6. Support the Restaurant GM on training of wine, food and beverage menus
7. Cash handling and daily reporting of revenues as per hotel SOP’s
8. Responsible for the service on the floor and bar
9. Responsible for the safe opening and closing of the restaurant
10. Working with the culinary team on menus, service and product availability
Qualifications
What we’re looking for…
11. A natural at leading and managing others, you lead by example and create an environment where your team can be their best self
12. Individuals. You’re looking for a place where you can be you; no clones in suits here
13. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
14. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
15. You’re not precious. We leave our egos at the door and help get stuff done
16. You’re up for doing things differently and trying (almost) everything once
17. You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
18. Competitive salary + participation in the TRONC scheme
19. 28 days holidays (inclusive of bank holidays), pension, and life insurance.
20. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
21. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
22. Treat yourself once in a while with lots of retail & hospitality perks through our partners
23. Enjoy a free night at The Hoxton and a meal for two when you first start with us
24. Goes without saying, but we’ll feed you during your shift
25. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
26. Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
27. Lots of opportunity to progress and switch it up as part of a global family of brands
28. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
29. Extra time off to volunteer with one of our partner charities
30. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
31. Enhanced family leave for when you’re expanding your family
32. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.