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Project delivery support (synergy programme)

Pontypridd
Www.Findapprenticeship.Service.Gov.Uk
Posted: 30 August
Offer description

Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?

We’re looking for people who are flexible, intuitive, and comfortable handling high volumes, speed, and complexity.

An exciting new role is available in the Synergy Programme, a cross-departmental group formed in response to Government Business Service’s request for departments to group together in ‘clusters’ to drive efficiencies, increase buying power, and improve shared services for our end users – our people.

The Synergy Programme is the largest of five departmental clusters, including the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs, and the Home Office. The Department for Work and Pensions hosts the programme. Your work will impact shared services that support nearly a quarter of a million officials and public servants across these departments and arm’s length bodies, delivering vital public services.

The success of the programme is crucial, as Civil Servants rely on shared services for business-critical tools in human resources, finance, payroll, and procurement. It affects everything from onboarding new staff, expense claims, procurement of goods and services, to pensions.

Most importantly, we seek applicants passionate about delivering a once-in-a-generation, transformed service that Civil Servants will use as a result of the Synergy Programme.


Key Responsibilities

1. Planning and scheduling – Oversee project planning, performance management, and progress reporting by ensuring effective systems, tracking milestones, supporting change control, and addressing potential delays.
2. Leadership – Support the team to deliver implementation objectives and contribute to the wider programme, delivering benefits and outcomes.
3. Stakeholder engagement – Develop and maintain communication with internal and external stakeholders, building effective relationships, and confidently challenging, influencing, and negotiating positive outcomes.
4. Governance and Reporting – Support decision-making and governance, reporting, and mechanisms that ensure accountability.
5. Risks and Issues – Lead monitoring and management of risks and issues, developing mitigation strategies and escalating as needed.
6. Event planning – Lead or support planning and facilitation of events like workshops and cross-government meetings.
7. Assurance – Support assurance activities, organize processes, and recommend actions.
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