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Where: EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role
Why this job matters
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built from building relationships. If so, you have transferable skills to succeed in a Payment Support role with EE.
Join our Payment Support Team in North Tyneside to support and guide customers during difficult times. You’ll help with billing queries, assist those behind on payments, and more. With our training, you will become the expert they need, delivering a personal, brilliant service.
This role offers flexibility to support your life, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family.
* Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
* Hugediscounts on EE & BT products, saving you hundreds of pounds annually.
* Support to develop your career within EE.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?
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