Group1 Reading is looking for a Parts Advisor.
Your role
Full Time 45 Hours. 1 in 3 Saturday mornings.
Working with world-class brands as a Parts Advisor, you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing outstanding customer service to all customers.
As part of a successful global automotive group, you'll broaden your experience across both sites and brands. With the right support from us, you'll be able to progress as high as you can aim.
What you’ll do day-to-day:
* Provide an outstanding level of customer care
* Advise customers on parts availability
* Provide advice on suitable parts to fit the customer’s requirements
* Monitor and manage stock levels
* Monitor and arrange stock delivery
* Obtain and process payments in a timely manner in adherence to Inchcape policy
* Maintain accurate customer records on our systems
Your profile
Don’t worry about ticking off every single skill here− if you care about delivering great experiences as much as we do, we want to hear from you.
* Excellent communication and organisational skills
* A passion for delivering an incredible experience to all, whether internal or external customers
* IT Skills including previous use of web systems, email, and Microsoft Excel
* Excellent time management skills and the ability to work under pressure
* Previous experience in a target-driven role
* Full UK driving licence
Rewards
* 33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
* Retail discounts that save you money every day
* Gym discounts, cash healthcare plans, and a cycle-to-work scheme
* Car discounts for new and used purchases and servicing
* Flexible pension scheme and Sharesave scheme to grow your savings
* Family-friendly policies that help you spend more time with the people that matter
* A wellbeing programme to support you and your family
* An internal colleague recognition system to celebrate achievements
* A community volunteering day
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