Are you a hands-on Service Engineer with a passion for keeping high-spec packaging machinery running at peak performance?
Due to continued growth and increasing demand for customised solutions, we’re expanding our Customer Care team and looking for a talented Service Engineer to join us in Sandy, Bedfordshire.
This is a fantastic opportunity for two types of candidates:
* ✅ Experienced Service Engineers who already handle both mechanical/electrical servicing and software (Siemens/Allen Bradley) – you’ll hit the ground running with installations, breakdowns, and production line integrations.
* ✅ Strong Mechanical/Electrical Engineers with solid fault-finding skills who may have limited software experience – if you’re eager to learn and develop in Siemens/Allen Bradley programming, we’ll support your training and development.
What you’ll be doing:
* Installing, commissioning, and upgrading our world-class auger-based filling machines and full production lines at customer sites across the UK and overseas
* Fault finding and resolving breakdowns (both mechanical/electrical and software)
* Writing, debugging, and commissioning software for production line integrations
* Providing remote diagnostics, telephone/email technical support, and training to customers
* Completing quality documentation, test plans, and validation records
* Working closely with our spares team and in-house engineering to continuously improve our machines
You’ll report directly to the Technical Director and play a key role in ensuring our customers achieve maximum uptime and performance from their All-Fill equipment.
What we’re looking for:
* Recognised qualification in Electronic/Electrical/Control Engineering (BTEC HNC or equivalent)
* Strong mechanical and/or electrical engineering background with experience fault-finding on industrial machinery
* Valid UK driving licence and passport (willing to travel UK & overseas)
* Excellent communication skills and ability to work on your own initiative
Highly desirable:
* 5+ years’ experience servicing and fault-finding packaging or similar machinery
* Experience with Siemens or Allen Bradley PLC software (programming, debugging, commissioning)
* Electrical certification for 3-phase installations
* Background in commissioning packaging lines and completing validation documentation
Even if you don’t tick every box, if you have solid mechanical/electrical skills and a real willingness to learn the software side, we’d love to hear from you.
What we offer:
* Competitive base salary up to £50k depending on experience plus onsite allowances etc.
* Salary Sacrifice EV scheme – drive a brand new electric vehicle with significant tax and National Insurance savings
* Salary Sacrifice Holiday Purchase scheme – buy additional annual leave to improve your work-life balance with tax and NI savings
* Generous benefits package including pension, holiday entitlement, and more
* Monday–Thursday 08:00–17:00, Friday 08:00–13:00
* Opportunity to work with high-quality, innovative packaging machinery used worldwide
* Varied role combining workshop, customer site visits, and technical problem-solving
* Support for professional development (including software training where needed)
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