Closing Date: Wednesday 5th November 2025 @ 9am
Interview Date: Tuesday 18th November 2025 – in person
We have an excellent opportunity for a Repairs Manager to join us to ensure bdht deliver an excellent responsive repairs service within tenanted and empty properties.
The role
As our Repairs Manager, you will ensure that staff, contractors and third parties communicate effectively with customers and/or their representatives to achieve high levels of customer satisfaction.
You will line manage a team of Multi-Skilled Trades Operatives, taking responsibility for operational management of their day-to-day activities and ensuring the effective delivery of Responsive Repairs.
We expect customer care to be central to what you do, maintaining high standards, and communicating effectively. Our customer base is diverse, and we expect our services to adapt accordingly.
In addition, you will ensure the Trusts housing management system, including the stock condition data base, is maintained and updated at all times.
About you
You may have previous management or supervisory experience, or this may be your first step into a management role.
You will need to have the experience and knowledge to diagnose repairs and prepare works specifications along with a working knowledge of Health and Safety Regulations and practices.
You will have a passion for providing excellent customer service, tailored to meet the needs of a diverse client base.
Previous experience in supporting and managing multi-skilled trades operatives and managing contractors would be beneficial.
The use of a current driving licence and access to an appropriately insured vehicle is a requirement for the post. Mileage expenses will be reimbursed.
What we can offer in return:
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32 days annual leave plus bank holidays
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Holiday purchase scheme –buy up to an additional 5 days holiday per year
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Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
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Team budget every year to enjoy an afternoon out as a team
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Electric vehicle leasing scheme through Octopus Energy
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Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
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Life insurance is available to members of the pension scheme
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Employee Assistance Programme
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Mental Health First Aiders
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Healthcare Cash Back Scheme – Healthshield
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Retail discounts scheme
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Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
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Reimbursement for professional subscription fees
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Corporate Sponsorship opportunities
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Reimbursement for HRT pre-paid certificates
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Reimbursement for annual flu jab
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Free parking and refreshments
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Monthly staff compliments raffle
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Wellbeing calendar of events throughout the year
Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely h