Brakes Group is looking for a Service Desk Analyst fluent in English and Swedish to join their team in Burtonwood, UK. This full-time, permanent position involves providing level 1 support to Sysco users, troubleshooting incidents, and maintaining service documentation. Responsibilities include addressing service requests, meeting performance metrics, and creating knowledge articles. Candidates should have experience in IT support and familiarity with ServiceNow. The job offers an inclusive culture focused on diversity and support for all employees.
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