We are looking for a friendly, reliable team member to help us provide great experiences at our Bath-based club and take the lead on our exciting seasonal event, Glow Golf.
About Us
We're more than just a tennis club. Excel is a family-run business at the heart of Bath, known not only for our welcoming tennis and golf facilities but also for bringing the city to life with standout seasonal events such as Bath on Ice, Bath on the Beach, and Glow Golf. As our company grows, we're expanding our team to make sure our members and visitors get the best service possible.
Your Role
This is a varied and hands-on role where you'll be both supporting the day-to-day running of the club and being the face of Glow Golf. Your responsibilities will include:
* Welcoming members and visitors at reception and handling customer enquiries
* Managing bookings and payments for tennis and golf
* Answering phone calls and emails
* Opening, cleaning, and maintaining the clubhouse and courts
Glow Golf (mid-November 2025 – January 2026):
* Recruiting and managing seasonal staff
* Creating and overseeing staff rotas
* Driving sales and delivering excellent customer experiences
* Maintaining golf equipment and event lighting (training provided)
* Acting as the welcoming face of the event and leading on-site operations
What We're Looking For
We'd love to hear from you if you're:
* Friendly and approachable with great people skills
* Organised and reliable, with good attention to detail
* Comfortable taking ownership of events and overseeing a small team
* Someone who enjoys variety and being part of a supportive, family-run business
* This role is perfect for someone who has a strong hospitality background and a keen interest in sports
* Happy to have a flexible work pattern, the role requires a mix of day, evening and weekend shifts
Why Join Us?
* Take a leading role in Glow Golf (Nov 2025 – Jan 2026), one of Bath's most exciting seasonal attractions
* Be part of a family-run business with a strong community feel
* Enjoy a varied role where no two days are the same
* Work in a welcoming environment at the heart of Bath
If you're looking for a role where you can make an impact, support a busy club, and take the lead on a popular seasonal event, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: No less than 30 per week
Benefits:
* Company events
* Company pension
* Discounted or free food
* Free fitness classes
Work Location: In person