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SuccessFactors Consultant - Onboarding & Recruiting (UK), Newport
Client: Jigsaw Cloud
Location: Newport, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
10
Posted:
09.06.2025
Expiry Date:
24.07.2025
Job Description:
Ideal Applicant:
Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team.
The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered.
This is not a sponsored role - You must have existing right to work in the UK or Ireland without sponsorship.
Job Purpose
To ensure successful implementation by meeting client requirements and expectations, advising on impacts of decisions, guiding clients on options within the product, providing best practices, and driving adoption. The Consultant maintains strong client relationships through proactive engagement and high satisfaction levels.
SuccessFactors Certifications Required
* Onboarding (THR97) Certification is required
* Recruitment Management (THR83) is ideal in addition to Onboarding
* Recruitment Marketing (THR84) is ideal in addition to Onboarding
Certifications must be active, in date, and valid.
Key Responsibilities:
* Manage and support SuccessFactors Onboarding and Recruitment as SME, resolving system issues
* Manage projects and documentation per SAP methodology
* Support and advise clients during UAT and data migration
* Support upgrades and train super users on platform utilization
* Understand project economics and deliver within budget
* Maintain up-to-date product knowledge
* Support implementation of new or revised processes, including configuration, integration, data migration, testing, and training
* Assist in developing and implementing support processes for SuccessFactors modules
* Participate in governance forums and design authorities, providing SME expertise
* Manage operational administration of Performance Management and Compensation solutions, resolving issues per SLAs
* Collaborate with the Support Head to maintain modules' administration and support
Person Specification
Required Experience:
* Preferred HR practitioner experience
* Associate Certification required
* Proven success in at least four implementations/support of SuccessFactors Onboarding and Recruitment modules
* Ability to engage clients and understand their needs
* Experience with HR systems integration and configuration
* Strong attention to detail and organizational skills
* Proficiency in MS Word, Excel, PowerPoint
* Excellent communication skills
* Experience influencing stakeholders
Characteristics:
* Proactive, persistent, autonomous, and able to escalate issues
* Highly organized with strong prioritization skills
* Confident in delegation and follow-up
* Effective communicator with influencing skills
* Approachable, flexible, respectful, and maintains delivery integrity
* Flexible working hours
* Competent in SuccessFactors Onboarding and Recruitment systems
* Strong project management skills
* Ability to transfer knowledge effectively
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