Part time Administrator/Credit Controller - £16.200 per year - Part time (Tuesday/Wednesday/Saturday)
My client requires a part time Credit Controller on a permanent basis. This role does require work on a Saturday, but the hours are 09:00 - 14:30. You will however be paid for a full day and can work Saturday from home.
Key responsibilities:
* Support the team with the processing of cancelled Direct Debit notifications & email payer to chase the payment due
* Assist credit control to process refunds
* Raise manual invoices
* Maintain the company's student credit control database and compiling progress reports
* Answering parent enquiries about their membership via email and telephone
* Supporting parents access their parent portal
* Triaging membership payment queries to the correct person within the team as needed
* To pick, pack & dispatch of all merchandise orders
* Manage day to day department administration
Desirable Skills/Experience:
* Experience of Microsoft office 365, Monday.com and Wordpress
* Excellent communication skills
* Good attention to detail
* Good problem-solving skills
* A passion for great customer service
* Adaptable, efficient, and able to effectively prioritise
* Familiarity with direct debit mandates would be an advantage
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.