Job Title: Customer Service Advisor - Part Time Location: Newham, London Contract Type: Temporary 4 - 6 months - you will then potentially have the opportunity of applying for a permanent position Hybrid - 2 days working from home after initial training period Rate: £17.33 hour PAYE Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, we want you to join our team as a Customer Service Advisor! Key Responsibilities: Provide effective front-line support across various council services. Handle customer inquiries via phone, in-person, and online with a "right first time" approach. Promote our online services to enhance customer experience. Work collaboratively within a dynamic team and adapt to changing service needs.What We're Looking For: A customer-focused individual with experience in delivering high-quality service. Excellent communication skills, both written and verbal. Strong problem-solving abilities and the capacity to work independently. Willingness to work evenings, weekends, and public holidays as required. Call centre experienceBenefits of Joining Us: Engage in continuous personal development and training opportunities. Be part of a supportive team committed to making a positive impact in the community. Enjoy a lively work environment where your ideas for improvement are valuedReady to make a difference? Apply today and become a vital part of our customer service team! We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser