CrC (London) Limited are looking for applicants to fill an exciting assistant manager role in one of our Pocket Geek Tech Repair stores in Wolverhampton
Pocket Geek Tech Repair is a Retail service network by Assurant, one of the world's largest insurance companies that is on the Fortune 500. Our goal with this network is to provide the highest quality repairs and service to both Assurant's insurance clients as well as to the general public. Currently, there are 60 stores in Assurant's UK network.
A successful applicant would be taking part in the following:
* Managing the repair process of a mixture of mobile, tablet, computer and other devices to their manufacturer's standard, from multiple brands like Samsung, Apple, Motorola, Google, Microsoft and Lenovo.
* Manage and take part in Front of House operations, including providing customer service and selling repairs, devices and accessories.
* Back Ordering out of stock and forecasted products
* Cash and Card reconciliation, Stock check management
If you have great organisational and team-working skills, empathy, sales, and customer management skills, then this may be the role for you
Typical requirements for this role are:
* 4/C in English, ICT and Maths GCSE
* Some personal experience with IT equipment and software (Documents/Spreadsheets)
* Previous work experience in any related Service role
The ability to work in a fast-paced environment with medium risk tolerance will be essential as you will be dealing with high-value devices, as well as customer data which is priceless to our clients. Speed of service is also of essence, as we aim to repair all devices within an hour. All engineers are fully tracked on repair speeds, parts usage and repeat repairs.
Starting Salary is £16.50PH, during which a 3-month probation period will be in effect.
Working week consists of of 5 days/week, working 8-hour shifts including an unpaid 60-minute break. Totaling 35 paid hours/week. We do have some flexibility available depending on employee needs, and overtime is available. Our open hours are 10:00 - 18:00 Monday - Saturday.
Benefits:
* Bonus scheme
* Access to cheaper devices and device repairs for personal/family use
Job Types: Full-time, Permanent
Salary: From £33,000.00 per year
COVID-19 considerations:
If you are displaying any symptoms of COVID-19 please postpone your interview with the contact details that will be provided.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Employee discount
* On-site parking
* Sick pay
* Store discount
* Transport links
Education:
* GCSE or equivalent (required)
Experience:
* Computer repair: 1 year (preferred)
Licence/Certification:
* Drivers License (required)
Work Location: In person