Are you passionate about hospitality and looking for a versatile role in a stunning location? We are a charming small cosy hotel nestled in the heart of the New Forest, and we’re looking for a friendly, reliable, and hardworking General Assistant to join our fantastic team. This is a hands‑on position offering a variety of duties across different areas of the business.
Key Responsibilities
* Housekeeping: Help maintain the cleanliness of guest rooms and public areas, ensuring they meet our high standards of presentation.
* Reception: Greet guests with a warm welcome, check‑in/check‑out, answer phone calls, assist with bookings and provide local information.
* Food & Beverage: Assist in setting up and serving breakfast, prepare and serve our food offering throughout the day, serve drinks from the bar. Ensure a high standard of food service and cleanliness in the dining area.
About You
* Experience: Previous experience in housekeeping, hospitality or customer service is preferred but not essential.
* Skills: A friendly and approachable attitude, excellent communication skills, and a flexible approach to tasks.
* Team Player: You’ll be working with a small, close‑knit team, so being able to work well with others is key.
* Passion for Hospitality: Enthusiasm for delivering great guest experiences and a keen eye for detail.
Why Join Us
* Stunning Location: The New Forest offers beautiful surroundings, perfect for those who love nature and outdoor activities.
* Variety: This is a dynamic role with the chance to work in different areas of the hotel, ensuring no two days are the same.
* Friendly Team: Join a supportive and welcoming team, dedicated to creating memorable experiences for our guests.
* Competitive Pay: Competitive rates of pay, plus service charge, a duvet day on your birthday, Hospitality Action Wellbeing EAP, TiPJAR, discounts to local attractions and across our Collection.
If you love working in a busy and rewarding environment, where every day brings something new, we’d love to hear from you!
We look forward to hearing from you and potentially welcoming you to our team!
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