I am currently working with a prestigious Client who specialise within Industrial, Driving and On-Site recruitment. They are looking for an On-site Account Manager to join their successful team at their on-site facilities based in the Tamworth area of Birmingham
The key purpose of the role is to manage an established contract on the site of their client, providing temporary labour to meet the fluctuating needs of their food services business.
Managing an on-site team 1 x site support manager, 2 x coordinators, plus a team of supervisors
Key areas to the job include, but not limited to:* Daily planning and scheduling to ensure fulfilment and any extra requirements are met.* Attracting, screening and introducing a temporary workforce to meet client requirements* Client relationship building* Working towards the achievement of set KPIs and SLAs* Recruitment and motivation of temporary employees* Induction and training of temporary employees* Responsibility for resolving and troubleshooting issues and ensuring that preventative measures are put in place to ensure continued client satisfaction
The role of the On-site Account Manager is to provide the highest possible levels of customer service to the contractors, clients and internal colleagues.
On a day-to-day basis you will need to manage the changing operational needs of the client reacting effectively to deliver value. This is a multi-tasking role, which r...