Are you an A-Level or University student looking for a summer professional development opportunity?
Claims Support Advisor
Christchurch
Please note: Applicants must live within a 15-mile radius of BH23. For the Christchurch location, due to the unreliability of public transport, employees should be able to commute using no more than one bus route to reach the office.
**2026 Summer Programme **
Join Charles Taylor Assistance in Christchurch, Dorset for a hands-on experience that could open doors to your future career! As a Claims Support Advisor there may work may be additional work available in the evenings or weekend for those based locally.
Why Choose Charles Taylor Assistance?
1. Gain practical, hands-on experience in a professional environment
2. Work alongside experienced industry professionals
3. Develop skills that will set you up for future success
4. Join a supportive and inclusive team where your ideas are valued
What the programme involves
5. Acting as the first point of contact for customers via phone and email
6. Handling and processing relevant documents accurately
7. Providing empathetic and professional support to all our travel customers
8. Guiding customers clearly through the claims process to deliver excellent service
What we need from you
9. Available to attend and fully commit to 2 weeks of training over Easter starting Monday 30th March
10. Work Monday to Friday between 09.00 -17.30
11. Customer service experience – helpful but not essential
12. Be able to record data accurately and efficiently
13. Ability to navigate bespoke computer systems
14. Excellent communication and interpersonal skills to effectively interact with our customers
15. Natural empathy and a flair for making a difference to our travel customers