We're Hiring for a Careers Information Advice and Guidance Adviser (CIAG in custody) to join our team. As a Careers Adviser, you will work within prison settings, empowering individuals to develop the skills, confidence, and aspirations needed for a fresh start by providing tailored career coaching, workshops, and personalised action plans. You'll inspire individuals to envision and achieve brighter futures beyond custody. This role is more than just a job — it's a chance to transform lives, reduce reoffending, and contribute to stronger communities.
Responsibilities
1. Manage a prisoner caseload, supporting the achievement of personal and team targets, including Management Information (PMT) requirements for the contract.
2. Record all interactions with prisoners on relevant Justice systems, updating case notes and local MI systems.
3. Document advice and goals in an agreed Learning and Work Plan with SMART goals and actions.
4. Meet, and strive to exceed, personal performance targets (Key Performance Indicators) relating to the number of prisoners seen, reviews undertaken, and prisoners progressing in work and/or learning.
5. Work flexibly across different prisons to support continuity of service.
6. Attend custody meetings and, where required, travel to external events and training to support customers.
Candidate Profile
The ideal candidate will possess resilience, empathy, and adaptability. You should have a high level of initiative and motivation, excellent interpersonal skills, and be able to work independently. You will be accountable for your professional development and committed to continuous learning. A customer/service user focus and a commitment to Disability Confident principles are essential.
About Our Organization
Communities and Education Division is part of the Justice and Social Care division of Seetec, delivering tailored support across various contracts. We believe everyone should have the opportunity to build a better future, regardless of past choices or challenges. We are committed to overcoming barriers to help individuals desist from offending, reintegrate into their communities, and access employment opportunities. Seetec is dedicated to safeguarding and promoting the welfare of young people and vulnerable adults, upholding the Prevent Duty and promoting modern British values.
Benefits
* Salary range of £26,000 to £29,000 pro rata, dependent on experience.
* 25 days annual leave plus Bank Holidays and a Birthday Day off, with options to buy additional days.
* 2 Volunteer Days annually.
* Pension scheme with 5% employee and 5% employer contributions.
* Healthcare Cash Plan, including 3x salary life assurance.
* Annual salary review.
* Refer a Friend Scheme.
* Access to BenefitHub for retail discounts, cycle to work scheme, and voluntary benefits.
If you're interested, please apply via the link below to upload your CV. For further information, contact our Internal Recruitment Team at 01702 595200. Seetec is an employee-owned organization committed to community and inclusive support across the UK and Ireland. We value our staff and the work they do to make a difference.
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