Overview
This is a Part Time Role. You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or picking deliveries, the opportunities are endless, and everything you do matters to ensure our customers get what they came for, served quickly and efficiently.
A person with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities
* Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising the Manager of any differences.
* Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery.
* Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
* Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
Additional Experience and Behaviours
* A can-do attitude and comfortable working to meet designated pick rates.
* A passion for customer service and willingness to go the extra mile when serving our valued customers.
* Always be there, on time and properly presented.
About Booker
Booker is the UK\'s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, Equity and Inclusion
Diversity, equity and inclusion (DEI) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
Accessibility and Recruitment
We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com
Notes
Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On occasions when there are high volumes of applicants, some roles may close earlier than the advertised end date in order to manage applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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