Vehicle Technician - Mercedes-Benz Hemel Hempstead New Technicians are eligible for welcome bonuses totalling £2,500* Enjoy support that’s second to none as a Vehicle Technician with Mercedes-Benz of Hemel Hempstead. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day. What we can offer you Basic Salary; £29,000 - £41,500 DOE – uncapped bonus (OTE £60,000) Hours of work? Mon-Fri 8 am - 5.30 pm / 30 mins lunch Benefits Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover What you’ll do day to day Perform high-quality vehicle maintenance and repairs, following manufacturer standards and guidelines to ensure reliability and safety Conduct thorough inspections of vehicle components to assess wear, damage, or required replacements Provide expert technical advice to customers when necessary, ensuring clear and professional communication Maintain exceptional customer service standards, fostering trust that leads to repeat business and referrals Collaborate effectively with the service reception team and workshop control for seamless workflow and customer satisfaction Offer support and guidance to fellow Technicians in the workshop, promoting teamwork and knowledge sharing Skills and qualifications Required NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent qualification Mercedes-Benz experience Thorough understanding of vehicle safety standards and guidelines Strong problem-solving skills, ensuring accuracy in all aspects of work Proven ability to meet efficiency targets while maintaining a keen eye for detail Ability to collaborate and contribute positively within a team environment A current, valid MOT licence is advantageous but not essential Must hold a valid UK driving licence *Terms & Conditions; £1,000 sign-on bonus payable after 30 days of employment, a further £500 after 90 days, and a final payment of £1000 after 6 months. Further T&C’s apply. Our Process When applying, please include a full current CV with your current salary outlined and notice period. Once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom. Managing your data We care about your personal data. The General Data Protection Regulation provides you with more control, and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your application progress.