Bank Imaging Administrator | Bristol | Competitive Pay
We are looking for an experienced administrator to join our friendly Imaging Administration team at Spire Bristol in a bank role.
This role will suit someone who would like a challenging and busy role with plenty of variety and someone who can work flexibly to cover shifts across 7 days when needed.
Working patterns:
When covering shifts you will work hours between 8am-6pm – Mon‑Sun.
Duties and responsibilities will include:
* Efficiently and accurately book and record patient details and appointments on the system via telephone, face‑to‑face and referral letter.
* Greet, welcome and provide any necessary assistance to all patients, consultants and visitors.
* Register all new or follow‑up patients, whether for procedures, outpatients consultations or pre‑op assessments.
* Provide and receive patient information, ensuring that all information is provided, received and recorded in accordance with the Data Protection Act, Information Governance and other Spire Policies.
* Provide reception cover and general administrative support to the imaging department.
* Be flexible with working hours to suit the needs of the business and requirements of the imaging department.
* Promote a friendly, professional and positive attitude at all times.
* Ensure the administrative aspect of the patient journey is efficient with excellent levels of customer service at all times.
* Communicate excellently with patients, colleagues and all other customers in a friendly professional manner.
* Issue imaging reports in a timely manner with strict adherence to information governance to ensure they are issued to the correct referring clinician.
* Manage e‑mail enquiries and referrals in a timely and professional manner.
Who we're looking for:
* Someone who is highly organised and able to manage workload.
* Experience in an administrative based position or in a similar environment is essential.
* An excellent communicator capable of delivering excellent customer service.
* Good computer skills and competence with Microsoft Office packages.
* A team player confident in interacting across a diverse range of people.
* Must be able to work flexibly to cover annual leave and sickness.
* Bank colleagues are paid weekly.
* We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
* Save an average of £50 per month with our free onsite car park.
* Access to Spire Healthcare pension.
* Free uniform.
* Free DBS.
* Full induction, including mandatory training updates.
* Opportunities for further training and progression into permanent posts.
* Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team.
We commit to our employees’ well‑being through work‑life balance, ongoing development, support and reward.
For further information about this role or for an informal conversation about the range of career options available with Spire, please contact Mark Ballard mark.ballard@spirehealthcare.com.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. It has 39 hospitals and 8 clinics across England, Wales and Scotland, providing diagnostics, inpatient, day‑case and outpatient care.
Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.
For us, it’s more than just treating patients; it’s about looking after people.
About Us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self‑pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities and a focus on inspiring leadership and employee development.
We have achieved our market‑leading position because of our purpose, which is to ‘make a positive difference to people’s lives through outstanding personalised care’. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators – sector leading standards.
Job Info
* Job Identification 22858
* Job Schedule Part time
* Location: The Glen, Bristol, BS6 6UT, GB
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