Field Engineer
£32,000 - £38,000 + £4k car allowance
North of England
Are you a versatile IT professional who enjoys working on-site and remotely? Were working on behalf of a growing MSP that prides itself on delivering fast, dependable, and personable service to clients across the UK, 24/7, 365 days a year.
This role is perfect if youre a Field Engineer with strong service desk experience and a knack for solving technical issues. Youll thrive in a role that combines travel, hands-on installation, and remote support, with opportunities to expand your skills and grow within the business.
Key Responsibilities:
Carrying out IT and WiFi installations for new and existing customers
Assisting in pre-configuration of equipment and supporting the design and implementation of new IT, network, and WiFi solutions
Performing wireless surveys using the latest tools and software
Providing remote and telephone-based support for a wide range of IT issues, including the Microsoft 365 stack, WiFi, and telecoms
Resolving cases efficientlyprioritising, escalating, and keeping customers updated
Maintaining up-to-date documentation and contributing to projectpaperwork
Collaborating with colleagues to ensure top-quality service for customers
Key Requirements:
A minimum 1 years Field experience in IT support, ideally within an MSP environment
Experience on the service desk Microsoft 365 Suite, Azure, Active Directory
Experience supporting Windows Server (DC, DNS, DHCP, GPO)
Exposure to WiFi technologies (Cisco, Ruckus; Aruba experience is a bonus)
Knowledge of PBX systems (Mitel, NEC, Gamma Horizon, 3CX) and telecoms fundamentals
Familiarity with ISDN, PSTN, SIP services, and analogue terminations
Excellent communication skillsboth written and verbal
A flexible, can-do attitude and the ability to manage multiple tasks
Relevant qualifications (Windows MCP, MCSA, Cisco ICND1) are a plus, but not essential
If youre keen to take the next step in your career, please apply for immediate effect.
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