German speaking customer service advisor

German Speaking Customer Service Advisor

German Speaking Customer Service Advisor role at Denise La Grassa.


Overview

MTrec Commercial are proudly supporting our market leading client Denise La Grassa, who are seeking a motivated and attentive German-speaking Customer Service Advisor. The company provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.


Responsibilities

* Taking inbound customer service calls.
* Handling a range of administration tasks.
* Translating material for the German market.
* Delivering a great customer experience for German-based customers both via email and on the telephone.
* Account management.
* First contact resolution of customers and clients queries, requests, orders and complaints.
* Provide support to the team.
* The role will be working Monday to Friday 8:30–17:00.


The Person

* Fluent or professional level German is essential.
* Previous experience in customer service.
* Positive and motivated attitude to work.
* Desire to succeed and develop.
* Customer focused and attentive.


Benefits

* The opportunity to work with an award-winning team who are at the pinnacle of their industry.
* Incredibly friendly team working environment.
* Training and Development opportunities.
* Easily Accessible offices.
* Discretionary annual bonus.
* Further benefits discussed at interview.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Customer Service


Industries

* Administrative and Support Services

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