About Synergy Retail Support
At Synergy Retail Support, we’re the power behind growing retail brands — delivering fast, reliable, and precise fulfilment services across the UK. Our fulfilment centre is more than a warehouse — it’s a high-performing operation built on safety, systems, and people.
Our people are the heartbeat of all that we do, we strive to create an inclusive environment for all our colleagues, where everyone feels welcomed and supported.
As we scale with our automation project, we’re seeking an experienced and proactive Head of Health & Safety and Facilities to lead the charge in maintaining a world-class safety culture while ensuring our facility is always operating at peak performance.
You’ll be responsible for shaping and embedding a proactive safety culture, ensuring compliance, and overseeing the full spectrum of facilities management — from daily operations to long-term strategy. Leading a team that includes a Facilities Manager and Health & Safety and Facilities Co-ordinator, you will be the focal point in leading our health and safety culture, environmental and waste management initiatives, shaping a better future for our local community.
Health & Safety Leadership
· Champion and implement a robust health and safety strategy across all operations
· Ensure full compliance with HSE regulations, internal standards, and external audits
· Drive behaviour-based safety culture across all teams
· Lead investigations, risk assessments, incident reporting, and continuous improvement initiatives
· Provide training, guidance and coaching to both leadership and front-line teams
· Keep ahead of legal changes, compliant with insurance policies and proactively update internal policies and practices
· Manage departmental budgets, driving optimum performance within your team
· Supporting the business in achieving its objectives, through leadership and enthusiasm
Facilities Management
· Oversee the full operation of our fulfilment centre’s facilities, including maintenance, compliance, and service delivery
· Develop and manage relationships with contractors, service providers, and vendors
· Optimise energy use, environmental impact, and building safety systems
· Manage budgets and capital expenditure planning
· You will be a visible leader on the floor, setting the tone for professionalism, care, and safety
· Collaborate cross-functionally with HR, Operations, and the site teams to embed safety into every process
· Proven experience in a Senior Health & Safety or Facilities Management role within logistics or warehousing
· NEBOSH Diploma (or equivalent) and strong working knowledge of UK H&S legislation
· Experience managing multi-functional teams and large-scale facilities
· Why Join Synergy Retail Support?
· People-Focused Culture – We believe safety is a shared responsibility — and you’ll lead the charge
· Room to Grow – Help us set new standards as we expand into new markets and technologies
· Stability & Purpose – Join a business with strong values, long-term vision, and a clear mission
Location: Synergy Retail Support Fulfilment Centre, Northampton NN3 9UD
Job Type: Full-time | Senior Leadership Role
Apply now and help us deliver excellence through safety, every single day.