About NIIT
At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
Link to our LinkedIn Page - https://www.linkedin.com/company/niit-limited/
Link to our website - https://www.niit.com/en/learning-outsourcing/
Job Title: Senior Consultant – Learning & Development |
Team: NIIT MTS Consulting & Advisory Services – Embedded
Position Type: Replacement
Location: Anywhere in UK or Europe [frequent travel to Germany & Derby]
Language Proficiency:
* English Native or Bilingual (Required)
* German (Preferred)
Senior Consultant – Learning & Development
As a Senior Consultant, specialized in Learning and Capability Development, at NIIT MTS, you will lead the design and implementation of top-tier learning initiatives by leveraging the capabilities of the NIIT Center of Excellence teams directly. You'll play a pivotal role in aligning learning portfolios with strategic business objectives, ensuring continuous improvement and business relevance. Join us today and be part of shaping the future of organizational learning
.
Key Responsibilities
Strategic Alignment: Aligning learning strategies with organizational capabilities involves ensuring that learning initiatives are closely aligned with the existing and future capabilities required by the organization to achieve its strategic objectives. This includes assessing organizational needs, identifying learning priorities, and developing targeted interventions to address capability gaps effectively.
New Learning Solutions Development: Consultancy for new learning solutions deployment entails providing expert advice and support for the development and implementation of learning solutions within the organization. This includes assessing learning needs, identifying appropriate interventions, and co-creating the product scoping with internal design centre of expertise teams (build, borrow/bot-curate, buy strategy) and leading the product development process aligned with the product strategy as well as supporting the execution and rollout of learning initiatives to ensure successful adoption and impact.
Project Management for Product Development: Project management for learning initiatives involves applying Agile methodology based project management principles to plan, execute, monitor, and control new learning projects. Agile methodology in learning design and project management emphasizes iterative development, collaboration, and flexibility to respond to changing learner needs and business requirements effectively. This includes defining project objectives, creating project plans, aligning NIIT Centre of Expertise teams and leading agile teams, removing impediments, and ensuring successful and efficient delivery of high-quality learning outcomes within scope, schedule, and budget constraints.
Performance Consultancy: Performance Consultancy for the new learning projects involves assessing and evaluating the effectiveness and impact of learning initiatives and programs on learner performance, knowledge acquisition, skill development, and behavior change is a critical responsibility. This entails defining performance metrics and indicators, collecting and analysing data on learning outcomes and achievements, measuring the ROI and business impact of learning investments, and leveraging performance measurement insights to inform continuous improvement and decision-making in learning design and delivery.
Portfolio Management: Ensure that the strategic capability aligned portfolios maintain dynamism while aligning them with the E-W Strategy to drive impactful business outcomes. This includes strategically aligning learning portfolios with the client's business priorities, continuously curating catalogues to ensure relevance and incorporating industry trends, utilizing data and analytics to evaluate performance and make informed decisions, fostering stakeholder engagement to ensure alignment with business goals.
Customer Experience Management: Customer experience management in learning programs involves managing and cultivating relationships with internal and external stakeholders involved in or impacted by learning initiatives. Customer experience in learning projects involves identifying, engaging, and communicating with customers/stakeholders involved in learning programs. This includes understanding stakeholder needs, soliciting feedback, and addressing concerns to ensure stakeholder buy-in and support throughout the program lifecycle.
Quality Management: Quality management in learning service delivery focuses on ensuring that learning services and programs meet established quality standards and expectations. This involves defining quality criteria, monitoring service delivery against these standards, and continuously improving service quality to deliver value to stakeholders.
Risk Management: Risk management in learning projects focuses on identifying, assessing, and mitigating risks associated with learning initiatives. This involves analysing potential threats and opportunities, developing risk response strategies, and implementing contingency plans to minimize project disruptions and maximize success.
You will add value by
* Solving Complex Problems: Address complex business challenges that span process, people, and technology domains, fostering synergistic solutions that drive organizational success.
* Delivering Excellence: Consistently produce high-quality work while actively collaborating with peers to create and deliver an exceptional client experience.
* Bringing a Global Perspective: Employ a broad and diverse perspective to adeptly solve problems, integrating a global outlook to generate innovative solutions.
* Utilizing Industry Insights: Leverage your business, industry, and sector trend knowledge to advise on the potential impacts on the client’s business trajectory.
* Driving Thought Leadership: Construct and contribute to pioneering thought leadership content through conducting research and sharing insights with our client.
* Supporting Decision-making by Utilizing Data-Driven Insights: Utilize data analyses and translate insights into well-informed recommendations that strategically shape and support the client`s learning and development strategy.
What we ask of you
* Prior experience in consulting services strongly preferred.
* Strong expertise in performance analysis and learning evaluation and transformation.
* Demonstrated ability to lead and manage complex projects.
* Comfortable with navigating ambiguity.
* Available and open to travel when requested.
* Exceptional problem-solving and critical-thinking skills.
* Proven track record of building and maintaining client relationships.
* Experience in Agile project management and leading cross-functional teams within SCRUM framework.
* Deep understanding of AI technologies and their applications in learning
* C2* proficiency in reading, listening, speaking, and writing in German and English
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic