At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you’ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live.
Salary
£38,746.40 per year (plus car allowance £2,750).
Contract
Permanent, full time.
Your week
36.25 hours Monday to Friday 9am to 5:15pm.
Location
Hybrid – weekly presence in our Peterborough office with travel required within the area.
Snapshot of your role
* Manage a portfolio of tenancies, ensuring compliance with agreements, policies and relevant legislation.
* Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance‑related cases.
* Minimise voids and support efficient re‑letting of properties while maintaining high standards.
* Carry out pre‑tenancy interviews and provide ongoing support to help customers sustain their tenancies.
* Monitor and improve estate standards, including communal areas, grounds maintenance and safety compliance.
* Build strong relationships with local authorities, police and community partners to address local issues and improve neighbourhoods.
* Maintain accurate case records, ensure GDPR compliance and meet performance targets while managing your own workload.
What We’re Looking For
* CIH Level 3 qualification, or willingness to work towards it.
* Proven experience in estate and neighbourhood management within a housing environment.
* Experience of managing people, including providing direction and performance support where required.
* Strong understanding of housing regulation and the ability to apply this in practice.
* Experience of building effective relationships with local authorities and external partners.
* Confidence using housing management systems and maintaining accurate records.
* Ability to work flexibly across a large geographical area and prioritise a varied workload.
* A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations.
Other requirements
DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential.
Eligibility
We do not provide visa sponsorship. Candidates must be eligible to work in the United Kingdom.
Closing
7 June.
The Benefits
* Flexible Working
* Pension Contributions
* Cycle to Work Scheme
* Employee Assistance Programme
* State of the Art IT Equipment
* Volunteer Days
* Pension Scheme
* Life Assurance
* Health
* Cash Plan
* Generous Annual Leave
* Career Development
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