Legal Secretary & Receptionist
Job Description & Person Specification
Location: Wellington, Somerset
Job Type: Permanent - Full Time
Department: Family
Reports To: Family Solicitor & Office Manager
Job Summary
Risdons Solicitors are looking for a Legal Secretary & Receptionist to join the team in our Wellington Office. A friendly office with a team that has a number of years’ experience. The ideal candidate will have a legal background and be prepared to assist with reception tasks when required.
Key Responsibilities
* Conduct matters on behalf of clients in a professional manner.
* Provide a friendly, courteous, knowledgeable, and professional service and protect the firm against service complaints by ensuring service is of the highest quality.
* Comply with the Policies and Procedures pursuant to the Office Quality Manual at all times.
* Use a variety of software to support our case management system, including Microsoft Word and 365, Outlook, and Excel to produce correspondence, documents, presentations, records, and accounts.
* Be responsible for diary management, booking appointments/meetings, and attending meetings where necessary and assist in note taking; create, photocopy, and print documents.
* Oversee diary management for the meeting rooms, maintain meeting rooms, and provide assistance to other members of staff when in meetings and covering the reception area.
* Ensure the appropriate staff member is informed of appointment attendances at the office in good time.
* Meet all deadlines within the specified timeframes and ensure prompt response to telephone calls with accurate notes taken, recorded, and passed to the appropriate staff member without delay.
* Assist colleagues as own duties allow, including holiday and sickness cover, providing general support within the team/office/firm whilst adhering to the Equality and Diversity Policy of the firm.
* Handle all postal duties, including Royal Mail post, opening, dating, sorting and distribution, franking, etc.; assist colleagues with photocopying and printing of documents when covering reception area.
Qualifications / Experience
* Previous experience within a similar role.
* Basic knowledge of Windows operating systems, Office 365.
* Ability to work independently and manage multiple tasks efficiently.
Soft Skills
* Strong communication and interpersonal skills.
* Ability to manage time effectively and prioritise tasks.
* A team player with a positive and service-oriented attitude.
* Willingness to learn and adapt to new technologies.
Working Conditions
Office environment with occasional travel to other locations for support.
What we offer
* Company health cash plan
* Enhanced annual leave
* Social events and seasonal gifts
* Ongoing professional development and training
* Supportive and inclusive working environment
Contact
For more information about our current vacancies please contact us:
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