Job Description
I am working with an ambitious company who are seeking an experienced Bodyshop Estimator / Vehicle Damage Assessor to join their friendly team.
Role – VDA – Vehicle Damage Assessor / Bodyshop Estimator
Location: BH12
Salary: dependant on experience
The role of an Bodyshop Estimator / VDA/ Vehicle Damage Assessor is to correctly interpret Customer or internal instructions and complete estimates and associated documentation, by following documented Quality Procedures.
As a Bodyshop Estimator / Vehicle Damage Assessor:
1. You will need to examine vehicles and produce estimates for repairs, liaise and negotiate with Customers and Insurance Companies as required.
2. You will monitor estimate/conversion rate.
3. Able to ensure that all the necessary information is obtained and recorded, as required by documented procedures.
4. Be able to maintain appearance and manner in order to present the best possible image to Customers in accordance with Company Policy.
5. Be able to maintain good working relationships with Customers and other dealership staff.
6. Record any Customer complaints or non conformance of the Quality System and implement appropriate corrective action by following documented procedures.
7. Carry out any further duties, within capabilities, when requested by management. These may include visiting Customers and working outside normal hours.