Job Title: Fleet Business Support Officer
Contract: Permanent
Working Hours: 37 hours per week
Salary: £34, £37,280.00
Location: Fleet Workshops, Lexden
Closing Date: 28th September 2025
*We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your work will be balanced between home and Services facilities, and you will be expected to attend the Service premises for at least 3 days of a 5-day working week.
The Role
Are you ready to take the next step in your career and make a genuine impact behind the scenes? Join our Fleet & Equipment team as a Business Support Officer and become the driving force that keeps our operations running smoothly.
In this role, you'll be more than a support pillar—you'll be a key contributor to our ongoing success. You'll harness your attention to detail and passion for data to ensure our asset performance stands out, and your insight will help shape future improvements.
Imagine your days spent collaborating across teams, working together to streamline processes, and maintain our high standards in data accuracy and compliance.
If you thrive in a dynamic environment where your proactive mindset and commitment to excellence are valued, this is the opportunity to turn your analytical skills into real-world results. Help us define what "outstanding" looks like—join us and be the difference in our journey toward operational brilliance.
What You Will Be Working On
* Tracking, reporting and supporting asset development, by monitoring performance through data analysis and regular reporting.
* Supporting and reviewing workflows, maintaining professional documentation, coordinating audits, and ensuring regulatory compliance.
* Supporting workshop operations, liaising with internal teams and external partners, and gathering feedback for service improvement.
* Implementing health and safety policies, conducting risk assessments, and fostering a safety-focused culture.
* Managing digital records and systems, ensuring data integrity, and handling requests for dashcam footage.
What Are We Looking For?
* Proven experience in a similar role.
* Strong analytical and problem-solving skills.
* Excellent communication and documentation abilities.
* Proficiency in data analysis and performance monitoring tools.
* Ability to work collaboratively in a dynamic environment.
We're seeking candidates with sharp expertise in data management and auditing—individuals who thrive on analytical challenges and excel at maintaining meticulous oversight. If you've got hands-on experience with internal audits, especially to ISO9001 standards, and a passion for ensuring that policies and procedures set the bar for best practice and compliance, we want to hear from you.
Holding an IOSH (Institution of Occupational Safety and Health) qualification or equivalent will really set you apart, showcasing your dedication to first-class health and safety management—an essential facet of this role. You'll be the driving force behind spotting opportunities for smarter processes, championing compliance, and fostering a culture that's always raising the bar.
Bring your detail-oriented mind, strong organisational flair, and the ability to turn complex standards into everyday excellence. If you're skilled in Health & Safety, problem-solving, data analysis, and ICT systems (Word, Excel, Outlook, PowerPoint)
Communication, time management, and organisational skills—this is your chance to shine.
The ideal candidate is adaptable, approachable and supporting service changes.
Eligibility
To be eligible to apply for this opportunity, you must:
* Have Level 2 standard of education (e.g. GCSE or equivalent)
* Hold a Current driving licence
* Have an NVQ or City & Guilds or equivalent qualification relevant to vehicle repair
If you are an internal candidate, you must have discussed your application with your line manager and confirmed with them there are no outstanding issues of conduct or performance. This will be verified prior to shortlisting.
How to apply
You will be required to submit a CV detailing a minimum of five years employment and / or education history, along with a supporting statement of no more than 750 words that demonstrates how you meet the essential criteria detailed in the Person Specification.
You may submit this either as a word document, pdf, or an mp3 (voice note) or mp4 (video), however the word count of your supporting statement should not exceed 750 words no matter which format you choose to present your application.
You may attach separate documents (such as qualifications) should you wish. Your CV and additional documents will be referred to in shortlisting to confirm eligibility (e.g., your current role and any existing qualifications).
Assessment and selection:
The assessment and selection approach will be:
Stage 1
Application & shortlisting (assessment of your supporting statement will be made against the essential criteria of the Person Specification)
Stage 2
Role specific panel interview
Interviews will be held on Monday the 13th of October.
Should you wish to have an informal discussion with regards to the role, please contact -
Our Culture and Benefits
Here at Essex County Fire and Rescue Service we are committed to prioritising and promoting the wellbeing of our employees.
You can find out more about our benefits at
Important Information for Firefighter Pension Scheme Pensioners
If you are currently in receipt of a pension from the Firefighter Pension Scheme, please note that taking up this role may affect your pension. Under pension abatement rules, if your earnings in this role, when combined with your pension, exceed your pre-retirement salary (adjusted for inflation), your pension may be reduced.
For further guidance, please contact our Pensions team on or email mailbox.-
Safeguarding
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
It is our policy to require all applicants for employment to disclose if you are currently being investigated by any regulatory body or have any decisions or sanctions pending or in progress in respect of your suitability to work for the Service.
You agree to inform the Service within 24 hours if you are subsequently investigated by any agency or organisation in relation to concerns about your behaviour towards children, young people or vulnerable adults.
The information you provide will be treated as strictly confidential and will be considered only in relation to the appointment for which you are applying.
This role will be subject to a Disclosure and Barring Service (DBS) check.
Disability Confident
We are an equal opportunities, Disability Confident, employer who welcomes applications from everyone and values diversity in our workplace. A commitment to promoting diversity and developing a work environment where all staff are treated with dignity and respect is central to our recruitment process and all applications will be considered solely on merit.
As part of our offer to support all our candidates to perform to the best of their abilities during our recruitment and selection processes and we would like to let you know about a couple of support options you can access, should you wish to, including our employee forums, who are keen and willing to support all of our potential colleagues.
Our employee forums and partners include:
Asian Fire Services Association (AFSA), BEING (our LGBTQ+ employee support network), Christian Fellowship, Ethnic Minority Forum, Men's Forum, and our Women's Forum. In addition, we also have a female firefighters operational group.
Further to the above, the Service has a Digital Accessibility Inclusion Group (DAIG) that supports all colleagues to improve their digital skills and provides additional support and guidance to colleagues with neurodivergent strengths and struggles as a result of dyslexia, ADHD, Autism, dyspraxia etc. We want everyone to thrive at work, and so we encourage and enable people to access digital tools to help them perform at your best. The DAIG is a group of colleagues from across the Service that unite to support others as a result of their lived experience and desire to make a difference. They support people with a range of visible and invisible disabilities to identify and access digital workplace adjustments and solutions and may be able to assist with your application too.
Should you wish to discuss support, or access further information, from one of these groups, please contact Equality.-
You are also able to raise any queries or requests for support, including any adjustments you may require, at any stage of the process by email to -
You can find out more about Essex County Fire & Rescue Service via and about our vacancies and application processes via
Job Types: Full-time, Permanent
Pay: £34,434.00-£37,280.00 per year
Work Location: Hybrid remote in Colchester CO3 9AA