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Credit Controller
Wirral (CH62) | On-site
£27,000 – £30,000 + bonus
Full-time | Permanent | Immediate start available
About the Opportunity
Via is supporting a well-established, fast-paced commercial organisation with a strong UK presence, currently looking to appoint a Credit Controller to join its finance team on-site in the Wirral.
This is a key role within the business, focused on maintaining healthy cash flow, reducing aged debt, and building strong working relationships with customers.
You’ll be joining a collaborative finance function where your work has a direct impact on business performance.
The Role
You will take ownership of a portfolio of customer accounts, ensuring timely collection of payments while managing queries and maintaining accurate records.
This is a high-volume, fast-paced position that requires strong organisation, attention to detail, and confidence when dealing with customers.
Key Responsibilities
* Managing a portfolio of customer accounts to ensure payments are received within agreed terms
* Proactively contacting customers via phone and email to follow up on outstanding invoices
* Investigating and resolving invoice and account queries in collaboration with internal teams
* Reconciling customer accounts and maintaining accurate records
* Updating internal systems with all collection activity
* Supporting the reduction of aged debt and minimising risk exposure
* Processing payments and issuing relevant documentation where required
* Escalating any risks or concerns to senior team members
What We’re Looking For
* Minimum 2 years’ experience in a credit control or accounts receivable role
* Experience managing a high-volume ledger
* Confident communicator, particularly over the phone
* Strong attention to detail and organisational skills
* Ability to resolve queries and manage challenging conversations professionally
* A proactive, team-oriented approach
Experience with systems such as Sage, Credit Hound, or similar is beneficial but not essential.
Additional Skills (Desirable)
* ICM qualification (or working towards)
* Experience with procurement portals
* Strong Excel skills
What’s On Offer
* Salary of £27,000 – £30,000 depending on experience
* Bonus linked to credit control performance
* Pension scheme
* Stable, established business environment
* Opportunity to develop within a supportive finance team
Why This Role
This is an opportunity to step into a visible, commercially important finance role where you’ll have real ownership of your ledger and the chance to contribute to wider business performance.
If you’re looking for a role where you can build on your credit control experience in a fast-moving environment, this is a strong next step.
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