Service Advisor – Vertu Seat Derby Basic Salary: £30,000 Company Benefits Join one of the UK’s largest motor retailers and become part of a well-established team at Vertu Seat Derby. We’re currently recruiting for a Service Advisor —a key role that bridges our customers and workshop teams. Why This Role Matters As a Service Advisor, you’re not just providing a service—you’re building trusted relationships. You’ll be the main point of contact for customers during their vehicle service or repair, ensuring expectations are clearly set and communication is consistent throughout. What You’ll Be Doing Managing customer relationships from booking to post-service follow-up Upselling relevant products and services Ensuring customer satisfaction remains outstanding Working to targets and deadlines in a fast-paced environment What We’re Looking For Previous customer-facing service experience (essential) Strong communication and relationship-building skills Ability to thrive under pressure and meet deadlines Experience in a similar role is a plus, but not required What You’ll Get We invest more in colleague development than any other motor retailer. If successful, you’ll benefit from ongoing training, career progression, and a comprehensive benefits package including: 25 days holiday (rising with service) bank holidays Online rewards platform with cashback and discounts Preferential service rates Colleague purchase scheme Share incentive scheme Pension plan Enhanced maternity & paternity leave Ready to Apply? Submit your application today to be considered. If successful, we’ll carry out employment checks including verification of previous employment, address, credit history, and criminal record. LI-LB1