Role | Deputy General Manager
Location | Lincoln
Salary | Up to £33'000.00
Contract | Permanent
As part of our rapid expansion, Lincoln
is our BRAND-NEW, squeaky-clean venue, and we are looking for an experienced
Deputy General Manager who is seeking an opportunity to lead by example and
take this new opening to great heights! There is so much potential for this
role!
About Us
Could you be what we’re looking
for?
Our ideal candidate is a Deputy General
Manager who has a passion about delivering excellent guest service, developing
their team through coaching & training, and has the ability to run a large,
multi-faceted business, with multiple revenue streams.
* Do you have 3+ years of Management
experience in the leisure, hospitality, or F&B sector?
* Are you a General Manager looking for the
challenge of a bigger venue?
* Are you able to lead by example and
supervise a team?
* Can you inspire and motivate wider teams
to deliver an outstanding guest experience?
* Are you welcoming, and supportive of
those around you?
* Have you got a positive, can-do, and
problem-solving attitude?
* Do you have the ability to create a sense
of fun?
* Are you able to work shift patterns?
The Role
* Work alongside the General Manager in all
areas of the venue and make operational decisions on daily matters of
importance
* Managing the daily operation of the
entire venue, including the selection, training, development and
performance management of all staff
* Full profit and loss responsibility
* Adhere to company standards and service
levels to increase sales, minimise costs, beverage, supply and labour
costs
* Be fully accountable for all process and
procedures within the business from daily transactions to inventory
management
* Actively participate in all areas of the
operation from gaming, food, beverage, events, sport and labour whilst
maintaining required standards of operation in daily activities
* Ensure positive guest service in all
areas. Respond to complaints within the given parameters or escalate to
the General Manager, taking any and all appropriate actions to turn
dissatisfied guests into return guests
* Create an environment that is team
focused and encourage a professional and motivating atmosphere for all
team members
What We’ll Offer
* 28 days holiday per year
* Company pension contribution
* Free bowling and activities for you and
up to 3 others when you aren’t working (off-peak time)
* 25% off food and drink
* Get involved with different social
activities throughout the year through our team social calendar
* Annual team awards party
* Cycle2Work scheme
partnered with Halfords
Experience:
* Restaurant management: 1 year (preferred)
* Bar management: 1 year (preferred)
* Customer service: 1 year (preferred)
* Management: 2 years (required)
* Hospitality: 2 years (required)
* Supervising: 3 years (required)