Account Director – Finance and Professional Services Sector
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Position Summary
Why join our team? This role takes ownership of a group of Samsung accounts in the Finance & Business vertical in the Enterprise segment. It will drive the sales of the entire MX portfolio (product and services) into these accounts, measured against annual sales targets as part of the B2B annual management plan. The role will be responsible for driving breadth into these relationships and increasing adoption of all Samsung MX products and services.
Reporting to the Head of Key Account Management in Enterprise Sales, you will be responsible for a nominated list of Finance & Business customers in the Enterprise market. You will be responsible for the achievement of sales targets (based on customer sell‑out) associated with these customers delivered via our channel partners (resellers and operators mainly but not exclusively) and for driving adoption of our premium and rugged hardware, AI services and solutions including the Knox portfolio.
To achieve this, you will need a broad and deep understanding of the IT and Mobility landscape and significant experience selling to and working with organisations across the Finance & Business vertical (including Banking, Professional Services and Business customers) to establish individual credibility with senior partners. You will be key in driving Samsung advocacy within these accounts and will own driving the One Samsung story into these organisations.
Your key responsibilities
* Own and define the UK sales strategy for each of your nominated customers, identifying opportunities for growth across hardware and software and maximising the Samsung share of wallet.
* Maintain an activity rate of meetings and calls to generate sufficient opportunities and sales in your accounts to hit commercial targets.
* Identify sell‑through and sell‑with opportunities as appropriate with your end customers, driven by your knowledge of the IT strategy and commercial strategic drivers of your customers.
* Understand Samsung’s security platform and products, including development of AI and 5G and how this may impact and deliver new opportunities into your customer base.
* Identify sales opportunities in the developing elements of the B2B proposition (Samsung Capital, Samsung Care Plus for Business, New Computing) and work with subject matter authorities to deliver against the targets in these areas.
Expansion of the Samsung customer relationship
* Ownership of senior (C‑Suite/Director) relationships across clients (e.g., CTO, CIO, IT Director, Workplace Director, Systems Director, Procurement Director, HR Director).
* Keep customer needs and requirements up‑to‑date and provide feedback to Samsung HQ to influence supplier strategy.
* Use the wider Samsung team to introduce relevant subject matter authorities into customers (hardware, Knox, Samsung Capital, New Computing and services) to deliver the optimal commercial outcome.
* Lead growth projects across the virtual team to deliver incremental revenue and wallet share opportunities.
* Harness best practice from HQ and ETO to unlock further opportunities in customers.
* Use the power of the One Samsung initiative to elevate touchpoints and open doors across divisions.
Skills and Qualifications
* Demonstrable experience working at a senior level across Enterprise accounts, ideally with some experience in the Finance and Professional Services vertical.
* A can‑do attitude with strong execution, communication and relationship management skills.
* Strong presentation and analytical skills to articulate, develop and implement a strong plan.
* The ability to act largely independently in and navigate large, complex organisations.
* Proven sales background with a track record of meeting and exceeding targets and building a comprehensive sales pipeline.
* Excellent communication and networking at all organisational levels (procurement, HR, IT, Finance, CIO/CTO) and the ability to build consensus.
* Experience working in a global organisation and understanding cultural differences when working with headquarters outside the UK.
Success will be measured
* Delivery of commercial targets across all product categories (Mobile, Tablet and PC, Services).
* Building the right contacts across all nominated accounts (breadth, depth, C‑Suite where appropriate).
* Clear account‑level planning in key accounts with customer buy‑in.
* Positive internal relationships across the SEUK MX business and supporting teams.
Benefits of working at Samsung include
* Hybrid working – 3 days in the office and 2 days at home per week.
* Bonus scheme linked to individual, team and company performance.
* Pension contribution.
* Three volunteering days each year.
* Holiday – 25 days plus bank holidays and an additional day off for your birthday.
* Access to discounts on a wide range of Samsung products.
* Access to a discount shopping portal.
* Partner colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency.
* Up to 20 (pro‑rata) partner absence days per calendar year to be used in times of need.
A note on equal opportunities
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.
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