Colleague Benefits
* £38,350 per annum with opportunity for additional earnings through participation in our ‘out of hours’ standby service on a rota basis
* Multi‑skilled allowance of up to £750 per annum when accredited as multi‑skilled in tiling, plastering, or plumbing, subject to conditions.
* Van (for business use, including home to work) and power tools provided.
* 32 days annual leave plus bank holidays.
* Opportunity to further increase annual leave with service or through the holiday purchase scheme.
* Immediate entry to our Pension scheme (matched contributions up to 10 %).
* A great flexible working environment, with a range of family‑friendly policies.
* Health scheme with financial benefits with options to extend to your family.
* Paid leave for absence including sickness, maternity, paternity and adoption leave.
* Access of up to £150 annually through the ‘Learning for Life’ scheme.
* Internal Award Scheme.
* Discounts for household items and gym memberships.
* Grow your skills through support to develop your career.
About The Role
We are recruiting a Gas Engineer to cover repairs across the Greater Manchester area, providing all day‑to‑day repairs and vacant properties repairs to our customers. The suitable candidate will be matched to the closest regional patch in Greater Manchester where possible to reduce excessive travel, but may need to cover the Greater Manchester area or Lancashire at times. Start and finish your day from home with no need to attend our office daily – just for team meetings. You may also be required to participate in an emergency ‘out of hours’ service as required.
Purpose of the Role
Deliver gas servicing, installations and breakdown repairs in line with all group standards and key performance indicators, ensuring high standards are consistently met together with observing all legal, statutory and regulatory requirements while undertaking repair activities within customers’ homes, voids and for other clients as required.
Key Responsibilities
* In line with Repairs specification or approved best practice, assess, coordinate and undertake the most cost‑effective repair solution ensuring value for money. Organise materials, provide detailed information, communicate effectively with customers, stakeholders and colleagues to deliver a high‑quality service.
* Ensure adequate store of materials is available and maintained, including van‑based stock, in order to undertake the required repair.
* Provide excellent customer service while ensuring prompt work of the required standard.
* Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repair requirements and progress of repairs.
* Complete jobs on PDA’s and maintain other records as required, including access details, materials used, job progression and follow‑on information.
* Undertake work activities in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices. Assist the promotion of Health & Safety.
* Operate light machinery, plant and powered hand tools in accordance with recognised safety procedures. Be responsible for the safe use and daily maintenance of allocated company vehicles.
Essential: Skills/Experience
* Experience of gas systems and working within a commercial or property maintenance environment.
* Track record of completing Gas Servicing programmes.
* Experience of working in a customer‑focused service.
* Proven ability to deliver a quality customer‑centred repairs service.
* Experience of working in a target‑driven environment.
* Sound knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974.
Desirable
* Experience of delivering services within the social housing sector.
* Experience of using PDA technology (hand‑held/mobile working technology).
Essential: Qualifications
* Qualified to City & Guilds / NVQ Level 3 (recognised Gas trade qualification).
* Qualified to work with Central heating, Water heaters, Cookers, Pipe work, unvented hot water (formally ACOPS 1‑14).
* Qualified Gas Safe Engineer (CCN1) – Install, Commission, Service, Safety Check Natural Gas and LPG and appropriate CSCS card.
* A full UK driving licence is required.
Desirable Qualifications
* Hold relevant health & safety qualifications which relate to the sector.
* Asbestos awareness training.
* Relevant power tool and manual handling training.
* Appropriate and current training in COSHH & PPE.
* Access equipment and working at height training, e.g. mobile work platforms.
About Onward
Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across 52 neighbourhoods across the region. We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads – we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
If candidates have any questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.
Please note that we reserve the right to close the vacancy early prior to the closing date.
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