The role…
We are seeking to recruit an exceptionalAssistant Spa Manager with previous experience gained in a similar environment with leisure and beauty facilities. You will be NVQ Level 2 & 3 qualified with Temple spa and Elemis training and experience being a distinct advantage. As Assistant Spa Manager you will assist the Spa Manager in looking after our spa and leisure guests and help lead and motivate the team to ensure consistency in customer service. As Assistant Spa Manager you will have a passion for health and leisure, excellent personal presentation, a good business acumen and sales awareness.
Main duties include:
· Being available when the spa manager is not present and taking responsibility for handling staff matters & guest complaints
· Work on all areas – Reception, therapies & office based
· Being accountable for stock and ensuring the ordering is done with appropriate timings to ensure levels do not run out.
· Being competent on Procure wizard to order if the spa manager is not available
· Training of new therapists, ensuring they become Harbour standard
· Training of current employees to make sure the standard does not slip and consistent levels of professionalism stays throughout.
· Ensuring spa breaks & spa seekers invoice/claims are up to date
· Liaising with the maintenance team to ensure the leisure facilities are kept in good working order
· Assisting with monthly rotas ensuring all areas are covered according to business needs and amending on weekly basis if necessary
· Completion of rotas on Fourth for the days when the spa manager is not in
Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.Guildford Harbour Hotel and Spa, has a prime position in the heart of the town, and is Guildford most centrally located hotel, perfect for business or leisure.
This 183 bedroom hotel features two stylish restaurants. Harbour Hotels signature and award winning seafood restaurant, The Jetty and HarBAR, all day dining at it’s best. You’ll also find the vibrant Long bar and Long Bar Late serving and array of delicious cocktails, wines, spirits and beer as well as tasty lite bites. Perfect for that impromptu after work drink or night out. When the sun is shining head outside for a spot of alfresco dining on the terrace. This luxury 4* hotel, is also home to a state of the art gym and indulgent HarSPA, offering an array of treatments and spa day experiences.
Guildford has been voted the ‘luxury shopping capital of the UK’ and the hotel is located in the center of the city, moments from its cobbled high-street, boasting an array of designer and boutique shops. Guildford Cathedral, Guildford House Gallery, the historic Guildhall and Guildford Castle, offering beautiful 360 degree panoramic views of the surrounding countryside, are also on its doorstep, with enough to keep you busy for the entirety of your trip.
Guildford Harbour Hotel and Spa combines luxury and comfort with style, making it the ideal choice for corporate guests, or a relaxing few days
What’s in it for you…Discounts
1. Discounted room rates for all Crew, across all Harbour Hotels
2. Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
3. Enjoy 25% discount on food and drink in our 16 buzzy bars and destination restaurants
Health & Wellbeing
4. Mental health and wellbeing support, for you and your immediate family
5. 24/7 GP services, for you and your immediate family
6. Bespoke nutrition & fitness advice for all Crew
7. Group Life Cover
Reward & Recognition
8. Group and hotel based incentive schemes
9. Opportunity to attend our annual black tie Harbour Heroes awards
Development
10. Excellent progression opportunities within Harbour Hotels
11. Individual and bespoke career and progression pathways
12. Unique on-the-job training and development with an opportunity for internal promotions within the group
The usual bits
13. Meals included whilst on duty
14. Competitive salary across all roles
15. Sophisticated & unique uniforms designed for Harbour Hotels