Service Manager (Healthcare) Location: Gateshead Salary: £33,802 Employment Type: Fulltime Our client is looking for a support manager to join the dedicated team. This is a north east based care provider, supporting individuals with learning and physical disabilities in a several locations. This role is essential to delivering outstanding care to the people we support. Key duties include: * Be a role model to your team to deliver meaningful and impactful support and care which will benefit those in your care. * Manage team recruitment, training, and development to ensure a highly skilled workforce. * Conduct regular staff meetings, one-on-one sessions, and appraisals to foster continuous improvement and professional growth. * Safeguard the rights of the people we support, ensuring their active involvement in planning and decision-making processes. * Monitor service quality across various locations, report incidents, and implement necessary improvements. * Coordinate with professionals and external agencies to enhance the overall support services provided. * Ensure compliance with policies and maintain high-quality support standards. * Handle complaints, maintain confidentiality, and ensure adherence to GDPR regulations. * Ensure the support team meets our client's Key Performance Indicators (KPIs). * Build and maintain strong relationships with families, the people we support...