Flagship Store Director - London Oxford Street (40 hours) Join to apply for the Flagship Store Director - London Oxford Street (40 hours) role at Rituals (B Corp)
Flagship Store Director - London Oxford Street (40 hours)
Join to apply for the Flagship Store Director - London Oxford Street (40 hours) role at Rituals (B Corp)
Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?
Share your talents
Step into a leadership role where retail meets innovation. As Store Director of our groundbreaking Oxford Street West ‘Mind Oasis’ store, you will guide a transformative shopping experience—blending science-backed treatments with immersive design. As Store Director, you will collaborate closely with your Area Manager to develop innovative business strategies, exceed KPIs, and drive a seamless customer experience. Your expertise in coaching, team development, and operational excellence will ensure Rituals’ newest flagship store becomes a benchmark in retail success
Responsible for day-to-day management of the store performance, operations, team and customer experience
Overseeing flawless store administration, financial management, and ensuring compliance with relevant regulations.
Take charge of managing inventory, creating attractive product displays, and fostering a welcoming environment for every customer.
Drive the long-term success of the store while setting a new standard in retail leadership
Lead, coach and train the store team, and together drive the recurring commercial cycles, ensuring optimal preparation and implementation of the commercial calendars and excellent store operations
More than managing a store, you’ll be inspiring a team, shaping a unique retail experience, and making an impact on the wellbeing industry. If you thrive on leading with heart, developing future talent, and driving success through collaboration, this is your moment to make a difference
Prior relevant experience as Store Director, Senior Store Manager or General Manager within retail, luxury or hospitality
Experience in HR Policies, procedures, recruitment and all elements of people management (e.g., communication, motivation, coaching, connection, and inspiration)
Strong leadership and team management capabilities
Marketing, brand and community engagement
Strong financial acumen with data led decision making
At least 5 years of relevant leadership experience within retail or hospitality industry.
Training and development opportunities
Competitive bonus scheme
Rituals employee discount
Quarterly product allowance
Numerous wellbeing initiatives and EAP
Company & Team Events
Employment type Full-time
Industries Cosmetics
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