Overview
Pentagon Motor Group have an exciting opportunity available for an experienced Motor Trade Sales professional to join their Derby dealership in the role of Used Car Sales Manager.
Do you have:
* Previous Senior Sales experience within the automotive industry?
* A proven track record in products & finance sales?
* A successful background in exceeding customer expectations?
If the answers are YES, you may be the person we are looking for!
Benefits
* 31 days holiday per year (including Bank Holidays) that will increase with length of service
* Recommend a Friend Scheme
* Discounted days out with family and friends
* Retail discounts saving £££s on shopping and dining out
* Fully funded, Nationally Recognised Qualifications
* Manufacturer specific training
* Salary Finance
* 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders
* Team member Pension Scheme contributions
* Friends & family Customer Referral Payments
* Discounts on products and services that we provide for family and friends
What will you be doing?
Pentagon Derby is looking for an experienced Motor Industry professional to identify, based on individual suitability and requirements, appropriate funding and insurance options for customers and meet agreed profitability targets. The role places a strong focus on customer care and satisfaction to meet and exceed sales targets. You must be an excellent communicator who is firm, fair, assertive and highly professional.
Responsibilities will include:
* Naturally building rapport with customers quickly and easily and able to treat customers fairly
* Monitoring finance and insurance performance against budget; identifying and addressing shortfalls
* Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
* Working with management to coach and develop the skills of the team to achieve business objectives
* Qualifying customer’s demands and needs so the most appropriate insurance products are recommended
* Logging all activity to monitor performance, measure outcomes and provide regular feedback to the Sales Manager & General Manager
The working hours for this role are 45 hours per week as per the sales rota. Sundays are one of the planned weekly days off.
Who are we looking for?
* Have a proven track record in a sales role
* Have Motor Trade experience
* Show the ability to organise, prioritise and reprioritise workloads
* Demonstrate and ensure compliance with our operating processes as well as industry regulations and legislation
* Lead by example and motivate the team, ensuring that this is demonstrated throughout the department, irrespective of the volume of work
* Have up to date knowledge of vehicle legislation, consumer legislation and trade practices with strong, relevant and practical knowledge of modern business methods and controls
* Possess strong effective communication skills both written and verbal
* Demonstrate exceptional customer service skills
* Hold a full, UK driving licence
* The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report
Why Choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
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