Kitchen Assistant Reporting to: Kitchen Supervisor Division: Retail Shift Patterns: 6am-2pm / 2pm-10pm - Saturdays and Sundays Role Overview As part of our retail operations team, you will support the day-to-day running of the kitchen outlet by delivering excellent customer service while maintaining high standards across food preparation, cleanliness, and food safety. This role exists to ensure customers receive a positive and welcoming experience through efficient service, quality food preparation, and a clean, safe kitchen environment. Key Responsibilities Prepare and serve food in line with brand standards Deliver excellent customer service, ensuring a positive customer experience Support food preparation and maintain cleanliness within the kitchen area Maintain food hygiene standards and HACCP compliance Complete daily and scheduled cleaning tasks Follow company policies relating to health & safety, food safety, cash handling, and stock control Support stock management, deliveries, and report shortages where required Contribute to achieving site sales targets Work collaboratively as part of the wider retail team Key Deliverables Serve customers efficiently and professionally, exceeding expectations Ensure high standards of food quality, hygiene, and presentation Maintain a clean, organised, and safe working environment Assist in maintaining accurate stock levels and reducing waste Deliver fast and efficient service during busy trading periods KPIs Food safety and HACCP compliance Speed and efficiency of service Food quality and presentation standards Kitchen and service area cleanliness Waste control and stock management Customer satisfaction What We Are Looking For Ability to work in a fast-paced environment Ideally some retail or food service experience Team-oriented approach with a willingness to learn What's in it for You? £13.45 per hour (Real Living Wage) Access to employee discount schemes Pension contributions Apply today! Equal Opportunities Statement We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from candidates who meet the minimum required job role criteria, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities and are dedicated to ensuring that our recruitment, selection, training, and promotion decisions are made based on qualifications, and experience only. If you require any reasonable adjustments to support your application or to attend an interview, if shortlisted, please let us know and we will be happy to assist. For further information please email: recruitment@certasenergy.co.uk