Flagship Luxury Showroom Manager – Competitive Salary + Bonus – Covering Both Flagship Showrooms in Kensington + Earlsfield (luxury retail experience is a must)
As the Showroom Manager at our clients flagship prestigious brand showrooms, you will play a pivotal role in driving the team of 6 to deliver exceptional customer service to high end clientele, as well as sales during a period of transformational change.
Working within a dynamic and evolving environment, you will have the opportunity to lead in showcasing the brand's legacy whilst embracing innovative strategies to meet the demands of today's luxury market. The showroom manager will need to develop a new team, manage inventory, coordinate marketing initiatives based on wider sales strategy and foster a positive work environment.
Main duties & key responsibilities:
1. Team
* Lead and motivate showroom team to achieve sales goals and provide excellent customer service by delivering the ‘Banham experience’
* Deliver change culture within team in line with business KPIs and PIs
* Support in development of team, focus on training, performance, initiatives and goals
* Role model to the team and deliver consistency in process and structure
* Recruit, develop and retain a committed, diverse and inclusive team which meets trading needs
2. Sales:
* Develop and implement strategies to drive sales and increase foot traffic to the showroom
* ...