Join to apply for the Customer Support Advisor role at Virtual Bridges
2 days ago Be among the first 25 applicants
Join to apply for the Customer Support Advisor role at Virtual Bridges
Get AI-powered advice on this job and more exclusive features.
Salary: £24,500 with additional target-based bonuses
Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday
Location: Bedworth
Start date: 22nd September 2025
Interview: On-site at the Bedworth office
Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.
Right now, we're recruiting Customer Support Advisors in a role that offers great work life balance, with a hybrid structure (1-2 office-based days per week) and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).
As a Customer Support Advisor in our busy Inbound department, you'll be the first point of contact for customers who call in with a variety of customer service enquiries. Day-to-day, you'll build rapport with customers, get to know their individual needs and provide peace of mind by utilising your customer service skills to find the right solution.
The Experience And Skills You Need
If you have customer service experience and would like to create a long-term career within a call-centre environment, apply today to find out more.
* 1 year of continuous customer service experience within the last 3 years
* A driven mindset with strong customer service skills and a love for hitting targets
* Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
How You'll Be Rewarded
* 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
* Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
* Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
* Pension scheme - Matched employer contributions up to 5% of basic salary
* Life assurance - Employer funded cover of 4x basic salary
* Employee assistance programme - Free support for physical & mental health, financial assistance and more
Immediate interviews available.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
Job function
* Job function
Customer Service
* Industries
Administrative and Support Services
Referrals increase your chances of interviewing at Virtual Bridges by 2x
Sign in to set job alerts for “Customer Support Advisor” roles.
Royal Leamington Spa, England, United Kingdom 1 month ago
Royal Leamington Spa, England, United Kingdom 2 weeks ago
Rugby, England, United Kingdom 6 days ago
Coventry, England, United Kingdom 21 hours ago
Stratford-Upon-Avon, England, United Kingdom 23 hours ago
Customer Service Advisor - Energy (Coventry)
Coventry, England, United Kingdom 1 hour ago
Customer Experience Specialist, Middle East
Birmingham, England, United Kingdom 1 day ago
Birmingham, England, United Kingdom 3 weeks ago
Leamington Hastings, England, United Kingdom 3 months ago
Birmingham, England, United Kingdom 3 months ago
West Midlands, England, United Kingdom 6 days ago
Lutterworth, England, United Kingdom 12 hours ago
Coventry, England, United Kingdom 1 week ago
Loughborough, England, United Kingdom 3 weeks ago
Customer Service Advisor - Energy (Leicester)
Coventry, England, United Kingdom 1 day ago
Meriden, England, United Kingdom 3 days ago
Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist
Coventry, England, United Kingdom 2 days ago
Rugby, England, United Kingdom 12 hours ago
Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist
Coventry, England, United Kingdom 2 days ago
Leicester, England, United Kingdom 3 weeks ago
Birmingham, England, United Kingdom 1 week ago
Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist
Leicester, England, United Kingdom 3 weeks ago
Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist
Coventry, England, United Kingdom 1 day ago
Distribution Customer Service Representative
Loughborough, England, United Kingdom 2 days ago
Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist
Birmingham, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr